Have you opened any other Office Programs? See if opening Word, for instance, will get you the mail icon in Control Panel. (Hint - for64 bit Windows, you will need to enable 32 bit .cpl to get the Mail Icon)
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
Yes I orginally tried using the WET thing and no, it didn't work. It
just hung up in the middle of transferring. I finally gave up and just
copied over the pst file and all my docs.
I'm using Office Enterprise 2007 on my HP HDX laptop and I'm not part
of a corporate workgroup. Just using Outlook to get my POP mail from
different servers.
I don't know if this is part of the problem, but I'm using Vista
Ultimate 64 bit. And there is no "mail" option. Not on the Start
button, not in Control Panel, not in User Accounts. Not nowhere, not
nohow! So I have no idea how to create a different "profile". Matter
of fact, I never even knew there WAS such a thing as a profile until I
had this problem and started searching for ways to fix it and
everywhere I went people were always talking about creating new
profiles!! Talk about blood pressure raising, wanting to punch
somebody at MS in the nose, stomping around cussing, chewing nails
angry!!!
Oh. And that stupid button IS grayed out in the Contacts properties.
'Milly Staples [MVP - Outlook said:
;3541934']WET never works with Outlook and consistently causes a corrupt
profile.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Eddie asked:
| I also used the Windows Easy Transfer process with a USB Easy
| Transfer cable in the migration process from the XP computer to
| Vista. I would be interested to know if other people with this
issue
| also used the Windows Easy Transfer process.
|
|
| "DL" wrote:
|
|| It might have been an idea to have created a new Profile in the
first
|| instance, it sound as though the method used to migrate was faulty
||
|| ||| I had the same problem as mentioned in the original post. The
||| problem started when I migrated from a Windows XP computer with
||| Office 2003 to a Windows Vista computer loaded with Office 2007.
||| The address book was there
||| in Contacts and the type-ahead feature seemed to be pulling from
the
||| address
||| book, but I could not open the address book from a message by
||| selecting TO or
||| from Options, Address Book.
|||
||| When I selected Contacts View, properties for Contacts, and then
||| Address Book Tab, the "Show this folder" was unchecked and ghosted
||| so it could not be
||| checked.
|||
||| If I selected Tools, Account Settings, and then the Address Books
||| tab, it showed an Outlook Address Book but it could not be
modified
||| or deleted. When
||| I tried adding an additional address book and selecting the
Outlook
||| Address
||| Book option, it told me there was already an account or directory
||| of that type and it could not be specified twice.
|||
||| I used the following as a last resort but it fixed the problem.
If
||| anyone has a better and quicker solution, please add to this post.
|||
||| 1. Export all of the address book entries to a CSV file by going
to
||| File, Import and Export. Choose "export to a file" and then Next.
||| Select "comma
||| separated values (DOS)" and then Next. Select the Contacts folder
||| and then
||| Next. Choose a location you can remember (like the desktop) and
||| then the defaults through the rest.
|||
||| If the Contacts folder is not visible in the export process, you
||| could also
||| select all of the contacts and send them to yourself as business
||| cards (right-click, Send as Business Card...). It is a little
||| messier, but double-clicking and saving them is a lot easier then
||| recreating them.
|||
||| 2. With Outlook closed, move the PST file to another directory.
||| You can find the PST file quickly before closing Outlook by right
||| clicking on Personal Folders and then Open Outlook Data File.
|||
||| 3. Delete the Outlook profile. Click the Start button and then
||| right-click
||| on the E-mail icon and choose Properties. You can also find this
||| in the Control Panel (classic view) as Mail. Select the Show
||| Profiles button and then Remove to zap the profile. Create a new
||| profile and reopen Outlook.
|||
||| 4. Import your address book entries using the same process as in
||| step one but select "import from another file or program" and then
||| "Comma separated values (DOS)".
|||
||| 5. Open the PST file you moved to another folder and move your
||| mail to your
||| new profile. You can open the PST file by going to File, Open,
||| Outlook Data
||| File, and then browsing to your file. Your old personal folders
||| will appear
||| under your new one in the leftmost pane.
|||
|||
||| "NaN" wrote:
|||
|||| Hi all. I've just upgraded from an old XP machine to a new Vista
|||| Ultimate PC.
|||| For the moving, I used Windows Easy Transfer, and it looked like
|||| it did the
|||| work. But somehow, my Address Book got lost in the process. I do
|||| have all my
|||| contacts, in the "Contacts" folder, but when I try to select a
|||| "To" in a new
|||| mail from the address book, it shows the "Select names" window
|||| empty. There
|||| is no address book to select from.
||||
|||| I tried to fix it following the instructions on some Microsoft's
|||| help pages,
|||| but none did work. I tried too to remove the empty address book
|||| (tools -> account setup -> address books, and then selecting
|||| "Outlook address book",
|||| but the "delete" button is grayed). From there, I tried to add a
|||| working address book, but there can not be two Outlook Address
|||| books, neither could I
|||| change it (I selected it, clicked on "Change", but in the new
|||| window there
|||| was no address book to select).
||||
|||| I'm a bit desperate right now... Anyone can help? Thanks.
