Missing BCM

[Guest]

I've had some issues with BCM, but now I can't get it to work at all,

I uninstalled it and reinstalled and now I can't see it within
Outlook at all. I'm using SBS 2003 with Exchange and I'm using
Outlook 2007.
Is there something I'm missing?

Thanks Craig

 

[Luther]

 I've had some issues with BCM, but now I can't get it to work at all,


Thanks Craig

If it's installed correctly, the most likely reason for it not to show
up in Outlook is that Outlook disabled it.

In the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins
\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.1

The value of LoadBehavior should be 3 for Outlook to load it.