Missing Camera Upload Feature in Onedrive App Despite Samsung Account Unlinking

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May 29, 2024
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I removed the Samsung account connection from Onedrive, but the "Camera Upload" feature is still absent. I've configured my wife's Microsoft 365 Family account, and she also uses a Samsung phone.

In my Onedrive app settings, there's an option for "Camera Upload." However, on her device, it displays "Gallery Sync" or something similar.

Even after unlinking her Samsung account from her Android account and restarting her phone, the Onedrive app on her account continues to lack the "Camera Upload" feature.

How can I resolve this and enable "Camera Upload" for her?
 
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