missing database

D

Dolphy

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

Friends (and others),
As previously posted, my Entourage suddenly showed up as if it was new. (I moved and "trashed" yesterday) I followed the pathway recommended: Documents-> "MUD"-> Office 2008 Identities; Then inside there are four folders and when I open "database", Entourage loads as if it were new. Switching identities just shows "Main Identity" Which is just the same thing. Also, nothing of interest in my Trash (as far as I can tell). All my messages and addresses must be SOMEWHERE.
Help me please
 
D

Diane Ross

As previously posted, my Entourage suddenly showed up as if it was new. (I
moved and "trashed" yesterday) I followed the pathway recommended: Documents->
"MUD"-> Office 2008 Identities; Then inside there are four folders and when I
open "database", Entourage loads as if it were new. Switching identities just
shows "Main Identity" Which is just the same thing. Also, nothing of interest
in my Trash (as far as I can tell). All my messages and addresses must be
SOMEWHERE.

If you trashed your original Main Identity then your data is gone.

To find your old database, search for "Microsoft User Data" (without the
quotes).

If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.

Fix if you have more than one Microsoft User Data Folder...

Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity. Switch Identities to view your old mail.
If you have not used the new identity, delete it. If you have used it and
want to combine the new mail with your original database, drag each folder
to the desktop from one identity. This creates an MBOX file. Switch
identities. Drag the MBOX files into the folder window of Entourage.

You can delete the old folder after you are satisfied with the transfer.
 

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