Missing Deleted Items Folder

[Dan W]

I have an email account that is set up within Outlook, among others. The
others all have a Deleted Items folder. Whenever, I deleted an email, it
shoots over to the deleted items folder - of course. Now, for the one email
account without a "deleted Items" folder, the deleted items remain in the
main email account "shadowed out." There is no deleted items folder to move
to. I am unable to delete the items at all. They hang in the inbox. I must
have deleted the "deleted Items" folder.

How can I put a created "Deleted Items" folder into the mail folder? It has
a waste can icon attached to it.

thanks,

Dan W

 

[Dan W]

I have an email account that is set up within Outlook, among others. The
others all have a Deleted Items folder. Whenever, I deleted an email, it
shoots over to the deleted items folder - of course. Now, for the one email
account without a "deleted Items" folder, the deleted items remain in the
main email account "shadowed out." There is no deleted items folder to move
to. I am unable to delete the items at all. They hang in the inbox. I must
have deleted the "deleted Items" folder.

How can I put a created "Deleted Items" folder into the mail folder? It has
a waste can icon attached to it.

thanks,

Dan W

Hi, I forgot to specify that I have Vista with Outlook 2007 - thanks, Dan W

 

[Diane Poremsky {MVP}]

That happens with IMAP accounts - its how it works in the current versions
of Outlook as it was the proper way to manage IMAP accounts at one time. To
remove the "shadowed out" items you need to use Edit, purge.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[stu]

I had this problem.

Select 'view' -> 'current view' -> 'hide messages marked for deletion'.

Should fix it.