Missing Disk 1 of Office 2k Premium, how can I get a replacement?

[Izzy]

It appears Disk 1 of my Microsoft Office 2000 Premium has
grown feet of its own and walked off. I have searched
every CD case and CD rom I own with no luck in finiding
it. Can I and if so how can I obtain a replacement disk? I
have the 2 cases containing disks 2, 3, & 4, the CD Set #
and the Product Key. I appreciate any help provided to me
up front.

Bob

 

[Paul Ballou]

http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
--
Paul Ballou
MVP Office
http://office.microsoft.com/clipart/default.aspx
http://office.microsoft.com/templates
http://office.microsoft.com/home

Control the things you can and Don't Worry about the things you can't
control.

 

[Izzy]

Thanks but that link you sent me says they require the
proof of purchase. My problem there is that I no longer
have the proof of purchase for this software. I've had
this for something like 3 years now and have never needed
to prove my ownership. I ahve all the manuals, disks 2-4,
cd set key, product key and so on but no longer have that
li'l receipt. Probably long since been thrown away.

 

[Rob Schneider]

Call Microsoft and talk to them. Nobody on this newsgroup can help.
Microsoft will at least listen.

Hope this is useful to you. Let us know.

rms

 

[Chris Schatte]

Izzy
Try the link and call Microsoft. There will be a charge, but will be less than purchasing a new version of Office.
Just explain to the operator.

 

[John Ski]

Subject: Missing Disk 1 of Office 2k Premium, how can I get a replacement?

From: "Izzy" (e-mail address removed)
Date: 4/9/2004 3:45 PM Eastern Daylight Time
Message-id: <[email protected]>

It appears Disk 1 of my Microsoft Office 2000 Premium has
grown feet of its own and walked off. I have searched
every CD case and CD rom I own with no luck in finiding
it. Can I and if so how can I obtain a replacement disk? I
have the 2 cases containing disks 2, 3, & 4, the CD Set #
and the Product Key. I appreciate any help provided to me
up front.

Bob

Do you know anyone else with the IDENTICAL version of Office 2000? If so
prevail upon him to burn you a copy of disk #1. There is nothing on any MS CD
that ties it to a specific Product Key, but the version must be the same, e.g.
Premium Upgrade will not work with a Premium Full Product Key, SBE won't work
with Premium, and so on.

HTH,
John

"Any sufficiently advanced technology is indistinguishable from magic"
***Arthur C. Clarke***

 

[Izzy]

Unfortunately I do not know of anyone with a Premium disk
set or I would have done just that. I appreciate the reply
and helpful thought though.

 

[Izzy]

Believe I will do just that, can't hurt to at least try.
Thanks everyone for the help.

 

[B.J.Honeycut]

Believe I will do just that, can't hurt to at least try.
Thanks everyone for the help.

Need proof of purchase, not for OEM disks:
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246
If you have the license, or registered it you are all set. The media are
cheap, the license costs. HTH

--
"Time will bring to light whatever is hidden;
it will cover up and conceal what is now shining in splendor."
Horace (65 - 8 BC); Roman poet.

Mike