Missing email body in Outlook 2003

[Georg Hehberger]

Hi group!

As the subject says I have trouble with missing email bodys in my company.
We are using Exchange Server 2003 and Outlook 2003 SP2 for all clients.

Approx 5% of all emails our employees read have only the header information,
To: and From: fields, but the body is completly missing.
After some investigation I found out that the messages which have their
bodys missing are ok when viewed with Outlook WebAccess or with active sync
on a PDA, but as soon as the messages are viewed in Outlook 2003 the bodies
go missing, and won't reapear in WebAccess or via activ sync.

This happens throughout the whole organization and seems to follow no other
specific pattern than mentioned above.

I'm really at the end of my wisdom here
Has anyone ever here ever experienced this? Any ideas about it?

Best regards,
Georg

 

[Milly Staples - MVP Outlook]

What add-ins do you have installed for your Office that interact with your
email? If you disable it, does the problem disappear?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Georg Hehberger asked:

| Hi group!
|
| As the subject says I have trouble with missing email bodys in my
| company. We are using Exchange Server 2003 and Outlook 2003 SP2 for
| all clients.
|
| Approx 5% of all emails our employees read have only the header
| information, To: and From: fields, but the body is completly missing.
| After some investigation I found out that the messages which have
| their bodys missing are ok when viewed with Outlook WebAccess or with
| active sync on a PDA, but as soon as the messages are viewed in
| Outlook 2003 the bodies go missing, and won't reapear in WebAccess or
| via activ sync.
|
| This happens throughout the whole organization and seems to follow no
| other specific pattern than mentioned above.
|
| I'm really at the end of my wisdom here
| Has anyone ever here ever experienced this? Any ideas about it?
|
| Best regards,
| Georg