Missing email when moving it from one folder to another

A

Alwin

I'm using Outlook 2002 with Exchange. The problem occurs when i'm moving an
email from a folder to another folder that I've created under the inbox. What
might be the cause and any solutions?
 
V

Vince Averello

Have you checked other folders to see if the message(s) got dropped there
accidentally?
 
A

Alwin

Just checked. There are two folders created under Inbox. The email was moved
to another folder but wasn't there.

the e-mail isn't moved to deleted items, sent item or outbox. there is no
junk filter in outlook too. I'm at wit's end.
 
V

Vince Averello

If you do an Advanced Find (Tools menu > Instant Search > Advanced Find) can
you find the message anywhere in your message store?
 
A

Alwin

Thanks for the help...
anyway i just remove and reinstall the outlook 2002
so far no issue arise... thanks again
 

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