Missing emails in Entourage

S

Sirik_Goossens

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Running two systems, both Entourage 12.1.5 connected to an SBS 2008 server with Exchange 2007 with latest updates.

Both Entourage clients are missing (simply not showing) certain emails.
These emails are present when you look in the webmail or use an Outlook client on a WIndows machine.

There doesnt seem to be a pattern so far but this behaviour started after the migration to SBS2008 with Exchange 2007.
Before it was running on Exchange 2003.

Any help or suggestions are appreciated.

Regards,

Sirik Goossens
 
W

William Smith [MVP]

Running two systems, both Entourage 12.1.5 connected to an SBS 2008
server with Exchange 2007 with latest updates.

Both Entourage clients are missing (simply not showing) certain
emails. These emails are present when you look in the webmail or use
an Outlook client on a WIndows machine.

There doesnt seem to be a pattern so far but this behaviour started
after the migration to SBS2008 with Exchange 2007. Before it was
running on Exchange 2003.

If you see this in just one or a handful of folders then right-click or
Control-click that folder, select Folder Properties and click the Empty
button to empty the cache. You can also select the account itself and
empty the cache for all of your folders.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
S

Sirik_Goossens

Guys, thanks for the fast replys.

And Pawaan, this was indeed the problem.
All emails did have the + sign in the subject and I solved the problem by applying the suggested solution from the blog post.

Want to make one remark, when applying the solution to an SBS2008 machine you have to replace "http://localhost/Exchange <http://localhost/Exchange>" with "SBS Web Applications/Exchange" for it to work.

Thanks,

Sirik Goossens
 

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