missing file: IJ561401.CAB

[Cheryl.]

When I try to access any Microsoft Office 2003 product on my computer, I
receive a message that file IJ561401.CAB is missing. Per the instructions, I
insert my original installation disk for MS Office XP Standard for Students
and Teachers, but that doesn't solve the problem. In frustration, I clicked
"Cancel" in the error box. The programs ultimately run, with a few minor
glitches in formatting.

I tried accessing Updates (there were none), and ran a full system scan
(Norton), disk defragment, and disk clean-up. Any suggestions? Thanks in
advance. -- Cheryl.

 

[Milly Staples [MVP - Outlook]]

Are you trying to use Office 2003 or XP? They are different products.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Cheryl. asked:

| When I try to access any Microsoft Office 2003 product on my
| computer, I receive a message that file IJ561401.CAB is missing. Per
| the instructions, I insert my original installation disk for MS
| Office XP Standard for Students and Teachers, but that doesn't solve
| the problem. In frustration, I clicked "Cancel" in the error box. The
| programs ultimately run, with a few minor glitches in formatting.
|
| I tried accessing Updates (there were none), and ran a full system
| scan (Norton), disk defragment, and disk clean-up. Any suggestions?
| Thanks in advance. -- Cheryl.