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Message: [QUOTE="garfield-n-odie [MVP], post: 7029612"] SKU112.CAB would be on the CD used to install the trial version, and possibly on your hard drive's Local Install Source (see [URL]http://support.microsoft.com/kb/830168/[/URL] ) for the trial version. You could have avoided this problem altogether if you had uninstalled the Office 2003 trial version before installing your purchased version. As you already know, the qualifying product for your Office 2003 Pro upgrade is Works 8, not the Office 2003 trial. At this point, I suggest that you uninstall the purchased version, uninstall the trial version, and then reinstall the purchased version. [/QUOTE]