Missing files + folders after importing pst file

A

Andrea

Due to my hard drive crash I had to reinstall Outlook 2007. I had luckily my
Outlook.pst file saved on another drive. I tried importing the pst file, but
somehow no Inbox emails and subfolders and Sent files were imported. Only a
few deleted items files. Calendars, Contacts and Notes imported fine. After
that I noticed that the original file date has been changed, but the folder
size is still 361 MB. I tried copying and replacing the PST file in my
profile but the file looks the same and the same as above are missing. When I
check folder size in Outlook it is small.

When I run scanpst.exe on my 361 MB file it lists all folders and over 1000
emails which seems to be correct for my original file and says there is no
error.

I ran Stellar Phoenix PST Repair tool demo scan and it was able to see all
emails and folders. But to be able to recover them completely through
Stellar Phoenix I would have to pay $129.

Is there a way to recover those emails without having to buy this software?
Any free tools?

I know I screwed by trying to import and should have just copied it over,
but what happened is already done.

Thanks for any help.
 
A

Andrea

Thanks for your email. I tried open it, as you indicated - Should have
mentioned it in my email - but it shows again only the few emails in the
deleted file. No Inbox emails, no subfolders and no Sent files.

Do you have any other recommendations?

Thank you.
 
G

Gordon

Andrea said:
Thanks for your email. I tried open it, as you indicated - Should have
mentioned it in my email - but it shows again only the few emails in the
deleted file. No Inbox emails, no subfolders and no Sent files.

Do you have any other recommendations?

What's the size of the pst file that you have saved from the other HDD?
 
G

Gordon

Andrea said:
The file size of the pst file is 361 MB. Does this help? Thanks.


How did you save it (i.e. was Outlook closed) in the first place, and have
you imported it at some stage?
 
A

Andrea

I imported the existing 361 MB pst file as follows:

Outlook was open, I opended Tab "File", "Import and Export", Import from
another program", "Personal File Folder (pst)". I selected the path to the
361 MB pst file. I selected "do not import duplicate files". It did not copy
any emails except a few in the deleted folder. After that I closed Outlook
and noticed that the original file date has been updated but file size was
still 361 MB. When I select in Outlook under properties the folder sizes it
shows only about 3 MB.

After that I tried copying ad replacing the 361 MB pst file with the regular
file. But no change. I also tried opening the file through the Data File
Management tab, but it only imports the few emails in the Deleted Folder.

I hope this helps.
 
G

Gordon

Andrea said:
I imported the existing 361 MB pst file as follows:

Outlook was open, I opended Tab "File", "Import and Export", Import from
another program", "Personal File Folder (pst)". I selected the path to the
361 MB pst file. I selected "do not import duplicate files". It did not
copy
any emails except a few in the deleted folder. After that I closed Outlook
and noticed that the original file date has been updated but file size was
still 361 MB. When I select in Outlook under properties the folder sizes
it
shows only about 3 MB.

After that I tried copying ad replacing the 361 MB pst file with the
regular
file. But no change. I also tried opening the file through the Data File
Management tab, but it only imports the few emails in the Deleted Folder.

I hope this helps.

You have probably corrupted the mail profile by importing.
Do Control Panel-Mail-Show Profiles. Add a new profile. Connect the existing
pst file to that profile and see if that helps.
 
B

Brian Tillman [MVP - Outlook]

I imported the existing 361 MB pst file as follows:

Outlook was open, I opended Tab "File", "Import and Export", Import from
another program", "Personal File Folder (pst)". I selected the path to the
361 MB pst file. I selected "do not import duplicate files". It did not
copy
any emails except a few in the deleted folder. After that I closed Outlook
and noticed that the original file date has been updated but file size was
still 361 MB. When I select in Outlook under properties the folder sizes
it
shows only about 3 MB.

After that I tried copying ad replacing the 361 MB pst file with the
regular
file. But no change. I also tried opening the file through the Data File
Management tab, but it only imports the few emails in the Deleted Folder.

My opinion is that that PST is toast.
 

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