Missing flippy triangles in Entourage folders list

[merrybruns]

Hi there,
I am hoping someone knows what do do about this-I'm rapidly giving up
hope.

If you use Entourage, and have nested folders for your messages, you
know you open the folders using the flippy triangles, in the folders
list view on the left.

My triangles have disappeared.

This is on a new (Apple refurbished) Powerbook--I used the target mode
to transfer all my data from my other Powerbook, using Firewire cables
(if you've done this you'll know what I mean).Everything seems to be
just fine, except for this oddity with Entourage.

So far I've:
-Installed the latest Office update, rebooted.
-Repaired permissions, rebooted.
-Rebuilt the database.
-Opened the window up wide, to see if I'm missing anything.
-Throughly gone through Pref's, Help, etc.

Again, I see my top level message folders lined up nicely, but there's
no way to get to the sub-level message folders without the flippy
triangles.

If anyone has any suggestions, I'd be happy to try them!! Before I
reinstall the whole Office package, I want to make sure I'm not missing
something ridiculously simple.

Thanks,

MBruns

 

[mmmmark]

Hi there,
I am hoping someone knows what do do about this-I'm rapidly giving up
hope.

If you use Entourage, and have nested folders for your messages, you
know you open the folders using the flippy triangles, in the folders
list view on the left.

My triangles have disappeared.

This is on a new (Apple refurbished) Powerbook--I used the target mode
to transfer all my data from my other Powerbook, using Firewire cables
(if you've done this you'll know what I mean).Everything seems to be
just fine, except for this oddity with Entourage.

So far I've:
-Installed the latest Office update, rebooted.
-Repaired permissions, rebooted.
-Rebuilt the database.
-Opened the window up wide, to see if I'm missing anything.
-Throughly gone through Pref's, Help, etc.

Again, I see my top level message folders lined up nicely, but there's
no way to get to the sub-level message folders without the flippy
triangles.

If anyone has any suggestions, I'd be happy to try them!! Before I
reinstall the whole Office package, I want to make sure I'm not missing
something ridiculously simple.

Thanks,

MBruns

Not a clue why this has happened to you, but I might have a simple fix.

Try draggin a subfolder to the desktop, then drag it back (be sure it is
deleted first). See if that turns "Flipper" back on.

Worth a try...
-Mark

 

[Corentin Cras-Méneur]

If you use Entourage, and have nested folders for your messages, you
know you open the folders using the flippy triangles, in the folders
list view on the left.

My triangles have disappeared.

I remember seing something like that a while ago. Are you sure both the
System and Office are perfectly up to date ??

Corentin

 

[Allen Watson]

My triangles have disappeared.

What are your settings under the View->Columns menu? Have you by chance
deleted or disabled the "Links" column? If so, try enabling that.