missing fonts - font names are single letters in MS WORD

B

brutus522399

My system got infected and after cleaning out the virus, the font name drop
down listed font names as a, b, c, ...z and defaulted to symbol fonts when i
typed. Fonts in all other applications worked fine. This was true for every
user account on my system. I tried uninstall/reinstall of ms word a few times
and some other suggestions i found on the web, like deleting Normal.dot,
deleting all restore points, etc. Nothing worked. Then, I created a new user
profile (account) on my system. Logged in under that account and ms word
worked fine. So, i think something was hosed in the hidden folder Application
Data under all of the user accounts. I wound up copying my favorites,
documents, etc. to the new profile using windows explorer and then deleted my
old user account. All is working fine, now. Hope this helps someone :)
 

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