Missing Labels when not logged in.

[Dan]

My website uses the Office XP web components (OWC10) to
generate charts. These charts are dynamically generated by
server-side ASP code and then downloaded to the client
browser as .GIF images.

Usually, this works just fine and the client gets a nice
chart, but occasionally all the chart labels are missing.

I have noticed that the missing labels phenomenon only
occurs if the web server (Win2k Server) is not logged in.
As soon as I log in to it, everything goes back to normal,
but this is really not the best "fix"...

I have even tried (temporarily) giving the IIS account
adminstrative priveleges, but still it does not work.

Any clues?

 

[Thao Moua [ms]]

I cannot repro the issue you are seeing.

Can you provide what OWC version you are using? What
kind of data are is your chart bound to? If possible,
can I see your code?

What other information can you provide about your
server? What SP does it have?

Thao Moua
OWC Webchart Support

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