Missing messages for 2nd account - help needed.

C

Chris Mitchell

I've got two email addresses with the same ISP, that use the same Logon
Information (User Name & Password).



On my old PC running WIN 98 SE and Outlook 2000 I used to be able to
download messages for both accounts at the same time, ie from the same
Outlook widow/session, to the same InBox.



I've tried to set this up on the new PC, running WIN XP Home and Outlook
2002, but to no avail. I know there are messages in the second account
because I can see them via the ISPs web mail page, but I can't download them
to Outlook 2002.



I've checked the account details of the second account and all appears to be
in order, they are the same as the default/master account which works OK,
other than the User Information E-Mail Address. Both accounts pass Outlook'
s 'Test Account Settings .' test OK, but when I Send/Receive I don't get
messages for the second address.



I'm probably missing something very simple as I don't do much of this sort
of thing, I tend to set a machine up once in a while, every three years or
so, so I tend to forget a great deal in between times.



Anyone got any suggestions as to what I might be missing.
 

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