missing messages from IMAP server

[David Newman]

Entourage sometimes fails to display all messages in an IMAP folder.
"Refresh Message List" does not help. The only surefire way to get a
complete list of all messages is to unsubscribe/subscribe to the folder.

This is kludgy. Is there a better way for Entourage to correctly display the
complete contents of IMAP folders?

thanks

dn

client: Entourage 2004, OS X 10.3.9

server: courier-imap courier-imap-4.0.1,1, FreeBSD 5.2.1

 

[Paul Berkowitz]

Entourage sometimes fails to display all messages in an IMAP folder.
"Refresh Message List" does not help. The only surefire way to get a
complete list of all messages is to unsubscribe/subscribe to the folder.

This is kludgy. Is there a better way for Entourage to correctly display the
complete contents of IMAP folders?

Try "Repair Message List" - option-command-L . (This command appears in the
contextual menu if you right-click or control-click the folder, but not in
any of the main menu bar menus. The keyboard shortcut just works if an IMAP
folder is in focus.)

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[David Newman]

Try "Repair Message List" - option-command-L . (This command appears in the
contextual menu if you right-click or control-click the folder, but not in
any of the main menu bar menus. The keyboard shortcut just works if an IMAP
folder is in focus.)

No joy. Anything else I might try?

I believe this is an Entourage issue. I use many other MUAs with this server
and do not see this issue with the others.

thanks

dn