Missing .MSP Files

[Norber]

I want to update the Office productos but .MSP files are
missing, may someone help me ?
This is the message that I received when I tried to check
for Office updates.

Thank you

Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing
you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result
of the same problem. Please contact Microsoft Product
Support Services for assistance

 

[Chris Schatte]

Norber,
If you chose the option the uninstall the installation files for Office (at original installation) to save space on your drive, you can reinstall them with this tool:
http://www.microsoft.com/downloads/...a3-695b-42c3-9045-b812ba0fed3e&DisplayLang=en
Office needs these files to update properly.

You should read the following articles before proceeding with the LIS tool:
http://support.microsoft.com/default.aspx?scid=kb;en-us;830168
http://support.microsoft.com/default.aspx?scid=kb;EN-US;825933

Chris Schatte

 

[13hockey]

Does this work with office xp


-----Original Message-----

Norber,
If you chose the option the uninstall the installation

files for Office (at original installation) to save space

 

[Chris Schatte]

13hockey,
No, the LIS tool is for Office System 2003 only...

Chris Schatte

 

[Michael]

So how do we fix this problem in Office XP Pro?

-----Original Message-----
13hockey,
No, the LIS tool is for Office System 2003 only...

Chris Schatte
--
use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en- us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities



.

 

[Guest]

so you have no answer

-----Original Message-----
Michael,
Have a look at this article:
http://support.microsoft.com/default.aspx?scid=kb;en- us;290301
Here is a search link from Google groups for "missing .msp files"
http://groups.google.com/groups? q=missing+.msp+files+group:microsoft.public.office.setup&hl
=en&lr=&ie=UTF-
8&group=microsoft.public.office.setup&start=0&sa=N

Chris Schatte
--
use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en- us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities



.

 

[Chris Schatte]

answer,
If there is a problem that cannot resolved for our customer/customers/self, thru kb resarch on installation/updates/file corruption/etc... we backup the system and do a fresh installation:
reinstall OS/Office (if applicable)/reload backup files/reinstall programs/etc...

Chris Schatte

 

[Michael]

Thanks!

-----Original Message-----
Michael,
Have a look at this article:
http://support.microsoft.com/default.aspx?scid=kb;en- us;290301
Here is a search link from Google groups for "missing .msp files"
http://groups.google.com/groups? q=missing+.msp+files+group:microsoft.public.office.setup&h
l=en&lr=&ie=UTF-
8&group=microsoft.public.office.setup&start=0&sa=N

Chris Schatte
--
use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en- us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

So how do we fix this problem in Office XP Pro?

-----Original Message-----
13hockey,
No, the LIS tool is for Office System 2003 only...

Chris Schatte
--
use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en- us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities


:

Does this work with office xp


-----Original Message-----
Norber,
If you chose the option the uninstall the installation
files for Office (at original installation) to save space

 

[Chris Schatte]

Your welcome

Chris Schatte
--
use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

Thanks!

-----Original Message-----
Michael,
Have a look at this article:
http://support.microsoft.com/default.aspx?scid=kb;en- us;290301
Here is a search link from Google groups for "missing .msp files"
http://groups.google.com/groups? q=missing+.msp+files+group:microsoft.public.office.setup&h
l=en&lr=&ie=UTF-
8&group=microsoft.public.office.setup&start=0&sa=N

Chris Schatte