Missing OLE directory

[ChristyL]

When tyring to create a new appointment in Outlook 2003, on Win. XP, I get a
message that says "A registry key is missing in the OLE directory." Has
anyone seen this before and have any idea where to start troubleshooting?

 

[Brian Tillman]

When tyring to create a new appointment in Outlook 2003, on Win. XP,
I get a message that says "A registry key is missing in the OLE
directory." Has anyone seen this before and have any idea where to
start troubleshooting?

Here's a shot in the dark: click Start>Run and enter

regsvr32.exe ole32.dll

Click OK.

 

[ChristyL]

Thanks. That didn't work, but I gave her a new profile and it worked.