missing oppertunities

W

whathappen?

my add buttons dont work and all I see in my history boxs is email.
Oppertunities dont show anything int them but have totals. It like they are
there but cant see them. It probably something simple, but I am new to the
app.
 
S

Sue Mosher [MVP-Outlook]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1.
 
H

hopepine

Sue,

This post hit it on the money. I thank you very much. Sadly though i had to
do it several times (the fix) and I have done the update. Is this issue that
constant?

Roger
 
S

Sue Mosher [MVP-Outlook]

The anecdotal evidence so far is that SP1 fixes most, but not all, forms
cache problems. The exact cause of the lingering problems hasn't been
publicly documented and may in fact be totally unknown at this point.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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