missing parts of an email when forwarding

D

Dabbler

Outlook 2003 - when forwarding (using Word as editor) an email that contains
a conversation ( multiple back and forth emails about the same subject) the
forwarded email doesn't show the most recent email content and the header
(from/to info) of the second most recent email has changed to the current
info. The email is fine when received by the intended recipient, but what's
displayed in the document before it's sent has been altered from what was in
the inbox.

Does anyone have a clue why this is happening?

Thanks!
 
B

Brian Tillman

Dabbler said:
Outlook 2003 - when forwarding (using Word as editor) an email that
contains a conversation ( multiple back and forth emails about the
same subject) the forwarded email doesn't show the most recent email
content and the header (from/to info) of the second most recent email
has changed to the current info. The email is fine when received by
the intended recipient, but what's displayed in the document before
it's sent has been altered from what was in the inbox.

Does anyone have a clue why this is happening?

Often caused by antivirus programs scanning mail. If you have that feature
enabled, uninstall the AV program and reinstall it without any mail scanning
feature.
 
D

Dabbler

isn't that kind of a risky tradeoff, being able to see forward as it will be
received vs having safe inbound email?
 

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