Missing .pdf attachements

C

chris_bridges

Client - Outlook 2003
Server - Exchange 2007

Preface:
Removed all 3rd party Plugins from Outlook 2003. Ran all MS updates for
Outlook 2003. Disabled Symantic Email Virus Scan.

Problem:
When a new message arrives from a certain sender the .pdf attachment is not
visible on the message. If the message is replied to or forwarded then the
attachment is visible. This only seems to be happening with Outlook 2003.
Users on the same Exchange 2007 mailbox store using the Outlook 2007 client
are not having the problem.

Work Around:
In Outlook 2003 switching the message type from "html" to "plain text" does
display the attachment on the orginal message without having to reply or
forward.

Solution:
???
 

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