missing pro11n.msi file

J

Jennifer

When taking classes at DeVry Online (about a year ago) they upgraded my
office 2002 to office 2003. Access is now corrupted but I cannot 'repair'
because of the missing msi file. Would I have problems if I reinstalled
Access from my Office XP (2002) CD and left the rest of the Office Pro suite
as 2003?

Thanks for any help, suggestions!
 
J

JoAnn Paules

Do you have the 2003 CDs? I have a feeling that if you don't have the disks
for the version of Office that your are running, you're going to have a
difficult time correcting the problem.


--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
 
J

Jennifer

No, the upgrade was done online - I must have had the install file
(pro11n.msi) on my system but I don't anymore - I removed a lot of files to
make space on my laptop...

JoAnn Paules said:
Do you have the 2003 CDs? I have a feeling that if you don't have the disks
for the version of Office that your are running, you're going to have a
difficult time correcting the problem.


--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Jennifer said:
When taking classes at DeVry Online (about a year ago) they upgraded my
office 2002 to office 2003. Access is now corrupted but I cannot 'repair'
because of the missing msi file. Would I have problems if I reinstalled
Access from my Office XP (2002) CD and left the rest of the Office Pro
suite
as 2003?

Thanks for any help, suggestions!
 
J

JoAnn Paules

You'll have to contact Microsoft about getting replacement disks. It's a
nominal cost and you'll need to provide some sort of proof that you own it
(product key, confirmation email, receipt, etc)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Jennifer said:
No, the upgrade was done online - I must have had the install file
(pro11n.msi) on my system but I don't anymore - I removed a lot of files
to
make space on my laptop...

JoAnn Paules said:
Do you have the 2003 CDs? I have a feeling that if you don't have the
disks
for the version of Office that your are running, you're going to have a
difficult time correcting the problem.


--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


Jennifer said:
When taking classes at DeVry Online (about a year ago) they upgraded my
office 2002 to office 2003. Access is now corrupted but I cannot
'repair'
because of the missing msi file. Would I have problems if I reinstalled
Access from my Office XP (2002) CD and left the rest of the Office Pro
suite
as 2003?

Thanks for any help, suggestions!
 

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