missing product key

[Lori]

I cannot find the 25 character key to install Word 2002.
I had it on the computer and got a virus and had to
install everything again but I cannot find the product
key. I don't have the case the disk came in.

 

[Jay Freedman]

Hi, Lori,

If you have a boxed retail copy of Microsoft Word or Office you can
use the phone numbers at http://microsoft.com/worldwide (800-360-7561
in the U.S.) to get a replacement key. If it was pre-installed on the
PC when it was purchased, it's an OEM copy of the software and you
will have to contact the PC supplier for a replacement.