missing vowels and consonants

S

sue

At times when I press start, my u in shut, suspend, run,
are missing; my g is settings is missing, my o is missing
in programs, my h is missing in help. Then if I go to
Microsoft Word, the same vowels and consonants are missing
and I don't know how many more are missing. The a is a
weird symbol or character. This makes things very hard to
read. Then for no reason that I can find, the letters all
reappear. My provider said he never heard of anything
like this. Can you help me, please? Sue
 

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