More on the Windows Installer

[Bill]

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[JoAnn Paules [MVP]]

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its thing
and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[JoAnn Paules [MVP]]

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its thing
and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[JoAnn Paules [MVP]]

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its thing
and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[JoAnn Paules [MVP]]

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its thing
and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Bill]

JoAnn,
Does Publisher do the same thing? All my Office 2003
components have the same problem.
Bill

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its thing
and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[Bill]

JoAnn,
Does Publisher do the same thing? All my Office 2003
components have the same problem.
Bill

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its thing
and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[Bill]

JoAnn,
Does Publisher do the same thing? All my Office 2003
components have the same problem.
Bill

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its thing
and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[Bill]

JoAnn,
Does Publisher do the same thing? All my Office 2003
components have the same problem.
Bill

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its thing
and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[JoAnn Paules [MVP]]

I don't think there's a single copy of Publisher on any of my company's
computers. Much to my chagrin.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

JoAnn,
Does Publisher do the same thing? All my Office 2003
components have the same problem.
Bill

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its
thing and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[JoAnn Paules [MVP]]

I don't think there's a single copy of Publisher on any of my company's
computers. Much to my chagrin.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

JoAnn,
Does Publisher do the same thing? All my Office 2003
components have the same problem.
Bill

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its
thing and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[JoAnn Paules [MVP]]

I don't think there's a single copy of Publisher on any of my company's
computers. Much to my chagrin.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

JoAnn,
Does Publisher do the same thing? All my Office 2003
components have the same problem.
Bill

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its
thing and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[JoAnn Paules [MVP]]

I don't think there's a single copy of Publisher on any of my company's
computers. Much to my chagrin.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

JoAnn,
Does Publisher do the same thing? All my Office 2003
components have the same problem.
Bill

And that's exactly why I haven't run the Installer on the laptop I use at
work. It's not mine to mess with. I've just decided to let it do its
thing and then I'll open Excel.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill

 

[Bob Buckland ?:-\)]

Hi Bill,

From Start=>Run, if you type %temp% {enter}
does that take you to your hard drive or your CD drive?
You can get this type of error if Windows believes your temp file area is on a removable device.

================
(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Bill,

From Start=>Run, if you type %temp% {enter}
does that take you to your hard drive or your CD drive?
You can get this type of error if Windows believes your temp file area is on a removable device.

================
(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Bill,

From Start=>Run, if you type %temp% {enter}
does that take you to your hard drive or your CD drive?
You can get this type of error if Windows believes your temp file area is on a removable device.

================
(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Bill,

From Start=>Run, if you type %temp% {enter}
does that take you to your hard drive or your CD drive?
You can get this type of error if Windows believes your temp file area is on a removable device.

================
(Also posted on the XP.general newsgroup)

Having researched the threads on the subject of
Windows Installer problems, I ran the Installer
cleanup utility, the problem being that anytime I
attempted to launch an Office 2003 component
I was greeted with "Preparing to Install" followed
by the installation progress bar, etc. before the
component would actually come up.

As suggested by Rock, I removed the reference to
Office 2003 and ran the utility. The results was
that I could not then launch any of the components,
the diagnostic then being that the component was
not installed. With that, I attempted to run Office
setup hoping for a "repair" feature but was
greeted instead by a dialog indicating that there
wasn't enough room on the E drive to install, where
the E drive was the CD/DVD drive that I was installing
from!! Though the two resident hard-drives were
listed, neither was selectable.

I ran Restore back to a few days ago and managed
to get back to where I started. At this point, it doesn't
seem like I can clean up this mess without a complete
XP Pro rebuild and back off to Office XP, unless
someone has a better idea?????

Bill >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bill]

Hummmm? Maybe I "shot a hole in my foot"?
I might have deleted a Temp directory on the
system hard-drive during some manual clean up
back a few days. How does one fix that problem?
Does a simple creation of a Temp directory in
the root of c: do the trick?

Bill

 

[Bill]

Hummmm? Maybe I "shot a hole in my foot"?
I might have deleted a Temp directory on the
system hard-drive during some manual clean up
back a few days. How does one fix that problem?
Does a simple creation of a Temp directory in
the root of c: do the trick?

Bill

 

[Bill]

Hummmm? Maybe I "shot a hole in my foot"?
I might have deleted a Temp directory on the
system hard-drive during some manual clean up
back a few days. How does one fix that problem?
Does a simple creation of a Temp directory in
the root of c: do the trick?

Bill