MOS 2003: Business Contact Manager Where?

[Chad Harris]

I have MOS 2003 Pro on *ONE CD I received from the launch* and I appreciated
it. I can't remember if the setup installed Outlook 2003 with the Business
Contact Manager or I should have gone for a custom install to get it in. I
read the help articles and chapter in MS Press Outlook Inside Out and it
seems to refer to a separate CD for BCM that I don't have. The accompanying
folder says *It also includs the BCM...190MB of space for Business Contact
Manager"*--must mean on the *one disk*--I suppose from Jim Boyce's book that
a box would have a separate BCM CD. Outlook help says "Insert the Business
Contact Manager for Microsoft Office Outlook 2003 CD." I don't have
one--but pack says I have *it.* Help says further:

"In the Setup Wizard, click Install Office Outlook with Business Contact
Manager. Follow the instructions in the Business Contact Manager Setup
Wizard to complete the installation. Open Outlook 2003, and choose the
Outlook profile you want to work with Business Contact Manager.

a.. You must create a Business Contact Manager database in order to complete
the installation of Business Contact Manager. You will be prompted to create
a database when you first open Outlook 2003 after you install Business
Contact Manager.
a.. Outlook 2003 must be installed before installing Business Contact
Manager."
I figured like Microsoft Office Tools in Office XP(for reasons that still
escape me)--unless you did an initial custom install--you had to put the CD
in and go back and get the Tools from a custom install. Photo Editor and
the others, not the "tools" from the Resource Kit.

I put in the CD and I can't get to a custom installation the way you can in
XP. You go to Maintainance Mode only and You get a wizard with a repair
choice or an uninstall choice. I tried Windows Explorer to find a setup for
BCM and I can't ID one from the files there.

Where do I find Business Contact Manager on that one CD I have that would
have it? I figure it's on the MOS 2003 Pro CD but the setup is not easy to
find for *it* or else they left a free standing one out. Is there some
setup folder I should be able to ID to get it in? I can't get it to go into
a custom setup option--I'm familiar with the maintainance mode default once
it's been installed from Office XP but you could always reach a custom set
up with it. Not now. Do I need some special tool from the Resource Kit to
get this in?

TIA,

Chad Harris

 

[Chad Harris]

I put in the Office 2003 CD and thought I could use Add/Remove's
installation wizard to make it easier. The files listed are

Files
MSDE2000
OWC10
OWC11
PROI11N
SETUP

Is there one I can click on and use to get to a custom install of Business
Oncact Manager? The alternative is to use the CD without the aid of
Add/Remove but in addition to SETUP there are a number of folders and I
can't see a way to get to a custom install.

TIA,

Chad Harris

 

[Milly Staples [MVP - Outlook]]

If this is the complimentary CD of Office Professional that was given out at
the launch, MVPs have verified that the BCM was not included. It is on CD 2
which apparently was not given to the launch participants.

I do not know if you have any recourse with Microsoft but you may want to
contact them by telephone, explain that you received the CD at an Office
Launch party, but did not receive CD2 with BCM.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Chad Harris <[email protected]> asked:
| I have MOS 2003 Pro on *ONE CD I received from the launch* and I
| appreciated it. I can't remember if the setup installed Outlook 2003
| with the Business Contact Manager or I should have gone for a custom
| install to get it in. I read the help articles and chapter in MS
| Press Outlook Inside Out and it seems to refer to a separate CD for
| BCM that I don't have. The accompanying folder says *It also includs
| the BCM...190MB of space for Business Contact Manager"*--must mean on
| the *one disk*--I suppose from Jim Boyce's book that a box would have
| a separate BCM CD. Outlook help says "Insert the Business Contact
| Manager for Microsoft Office Outlook 2003 CD." I don't have one--but
| pack says I have *it.* Help says further:
|
| "In the Setup Wizard, click Install Office Outlook with Business
| Contact Manager. Follow the instructions in the Business Contact
| Manager Setup Wizard to complete the installation. Open Outlook 2003,
| and choose the Outlook profile you want to work with Business Contact
| Manager.
|
| a.. You must create a Business Contact Manager database in order to
| complete the installation of Business Contact Manager. You will be
| prompted to create a database when you first open Outlook 2003 after
| you install Business Contact Manager.
| a.. Outlook 2003 must be installed before installing Business Contact
| Manager."
| I figured like Microsoft Office Tools in Office XP(for reasons that
| still escape me)--unless you did an initial custom install--you had
| to put the CD in and go back and get the Tools from a custom install.
| Photo Editor and the others, not the "tools" from the Resource Kit.
|
| I put in the CD and I can't get to a custom installation the way you
| can in XP. You go to Maintainance Mode only and You get a wizard
| with a repair choice or an uninstall choice. I tried Windows
| Explorer to find a setup for BCM and I can't ID one from the files
| there.
|
| Where do I find Business Contact Manager on that one CD I have that
| would have it? I figure it's on the MOS 2003 Pro CD but the setup is
| not easy to find for *it* or else they left a free standing one out.
| Is there some setup folder I should be able to ID to get it in? I
| can't get it to go into a custom setup option--I'm familiar with the
| maintainance mode default once it's been installed from Office XP but
| you could always reach a custom set up with it. Not now. Do I need
| some special tool from the Resource Kit to get this in?
|
| TIA,
|
| Chad Harris

 

[Chad Harris]

Hi Milly--

Thanks very much. Really appreciate your confirming this. I was sure
beating myself up reading KBs, the office site, and links from Outlook to
little training references trying to figure out what I was doing wrong.
Hard to complain about a gift but what's misleading is that the literature
they give with it indicates unmistakably that you have it in two different
places--why I don't know but I quoted it directly, and it's wrong. My
guess is that they printed up the package and someone made the call to
exclude BCM. I'm probably not the only one that's going to waste a lot of
time trying to install it. You could say well obviously if you don't have
the CD but since the CD is marked differntly from one out of the box, you
might think it had different files. I was having trouble getting to
customized setup and so I downloaded the Custom Installation Tool tool for
it from
http://www.microsoft.com/office/ork/2003/tools/BoxA03.htm. This allowed me
to acess a custom install when I couldn't get out of the maintainance mode
defaulted to by the disk. Of course since BCM wasn't there, customizing
didn't help.

This does bring up a question if you're able to answer it for me. When
given a choice on that wizard between "Run from my computer" and the other
selection on the menu "Run *all* from my computer" can you tell me what the
distinction is?

Thanks for the help and have a great year.

Chad Harris

 

[Chad Harris]

The answer to that question is in this Technet article:

Customizing Office Features and Shortcuts:

http://www.microsoft.com/technet/tr...echnol/office/officexp/reskit/html/depb02.asp

When running Office Setup interactively, users can choose which Office
applications and features are installed by selecting options from the
feature tree that Setup displays. Office features can be installed in any of
the following states:

Copied to the local hard disk



Run from the network server



Installed on first use, which means that Setup does not install the feature
until the first time it is used



Not installed, but accessible to users through Add/Remove Programs or the
command line



Not installed, not displayed during Setup, and not accessible to users after
Office is installed

By using the Office Custom Installation Wizard, you can make these choices
for users ahead of time. When users run Setup interactively, the
installation states that you specify in the transform (MST file) appear as
the default selections. When you run Setup quietly, your choices determine
how the features are installed.

Chad Harris

 

[MichaelS]

I have the same situation as Chad. Trying to contact Microsoft is a nightmare. Why not give all of us who were cheated out of the advertised product a direct phone number or email address to contact. It took nearly 4 months to get the product launch version of Office 2003, after many hours with various Microsoft employees who begged off. Only the threat of a letter to the Board of Directors and to the Oregon and Washington States Attorneys General got results. Surely Micorsoft has a list of all the launch attendees who received the incomplete package. Send me my long overdue Business Contact Manager or inform me how to activate it in the Office 2003 program.