A
Alabamabubba
I tolerate change pretty well in my estimation, but each new version of your
software needs to give users the option to reset back to the old default
setup. For instance, I am using Outlook 2003 and everytime I hover or select
an item I get this annoying clicking sound. There is probably an easy way to
turn this feature off but I'm not smart enough to find it. I waste ten
minutes looking for a way, now multiply this by all the other changes that
have been made and you can waste a lot of time. Granted, many people like to
tackle the new version head-on with all the new features, but some of us are
too busy to slow down to figure out this new stuff or too slow to figure it
out. Bottom line- Microsoft and software developers will alienate plenty of
customers by not giving a smoother transition option for new software
versions.
software needs to give users the option to reset back to the old default
setup. For instance, I am using Outlook 2003 and everytime I hover or select
an item I get this annoying clicking sound. There is probably an easy way to
turn this feature off but I'm not smart enough to find it. I waste ten
minutes looking for a way, now multiply this by all the other changes that
have been made and you can waste a lot of time. Granted, many people like to
tackle the new version head-on with all the new features, but some of us are
too busy to slow down to figure out this new stuff or too slow to figure it
out. Bottom line- Microsoft and software developers will alienate plenty of
customers by not giving a smoother transition option for new software
versions.