Moto Q, active sync, and outlook 2003

[Moneystuff.net]

My phone recently died and I received a new one but am unable to sync back
together. Now, I did a hard reset on my phone hoping to jsut bring over the
computer info but they still won't talk. The phone sees the sync attempt but
they aren't working together? Ive uninstalled outlook, active sync, reset
phone connection, etc..... I was told something in outlook is blocking access?

Also, I have a sprint phone card and I can not use outlook if I am connected
via LAN? It will not go on line unles I am on the phone card?
Think they are related?

 

[Brian Tillman [MVP - Outlook]]

My phone recently died and I received a new one but am unable to sync back
together. Now, I did a hard reset on my phone hoping to jsut bring over
the
computer info but they still won't talk. The phone sees the sync attempt
but
they aren't working together? Ive uninstalled outlook, active sync, reset
phone connection, etc..... I was told something in outlook is blocking
access?

There are no settings in Outlook that govern the sync process. It's all in
the hands of the sync program.

Also, I have a sprint phone card and I can not use outlook if I am
connected
via LAN? It will not go on line unles I am on the phone card?
Think they are related?

What type of mail account do you have?

 

[Diane Poremsky [MVP]]

did you make a new partnership in activesync?

on the dialer - is outlook set to use any open connection? go into tools,
accounts, select the acct and click change, then more settings, connection
tab.

--
Diane Poremsky [MVP - Outlook]



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