Mouse Non-responsive on Entourage 11.3.6 and OSX 10.5

[aRKay]

Entourage 11.3.6 seems non-responsive (or sluggish) to mouse clicks
since updating to Mac OS X 10.5 Leopard? I do not recall having a mouse
issue with Tiger. One click will not open a mail message and it seems
like I have to do multiple clicks to on a message to get it to display
in Entourage. If I get carried way with the double-clicks, it selects
too many and opens a whole bunch of messages or annoying OSX popup boxes.

BTW, I am using the corded Apple Mighty Mouse that came with the 24-inch
iMac. I tried a Microsoft Wireless mouse it was about the same.

I wonder if anyone else has observed this mouse weirdness?

aRKay

 

[Diane Ross]

Entourage 11.3.6 seems non-responsive (or sluggish) to mouse clicks
since updating to Mac OS X 10.5 Leopard? I do not recall having a mouse
issue with Tiger. One click will not open a mail message and it seems
like I have to do multiple clicks to on a message to get it to display
in Entourage. If I get carried way with the double-clicks, it selects
too many and opens a whole bunch of messages or annoying OSX popup boxes.

BTW, I am using the corded Apple Mighty Mouse that came with the 24-inch
iMac. I tried a Microsoft Wireless mouse it was about the same.

I wonder if anyone else has observed this mouse weirdness?

This is the first report that I've seen. Log out/in with Shift key down to
disable any login items. Do you see a difference? It's possible one of your
login items is interfering and needs updating for Leopard.

 

[aRKay]

This is the first report that I've seen. Log out/in with Shift key down to
disable any login items. Do you see a difference? It's possible one of your
login items is interfering and needs updating for Leopard.

Thanks..... I tried the log out/in and it did not seem to help. I even
rebuilt the Entourage database yesterday and that did not help. I am now
using the keyboard command to open messages. The Command-O works.

Maybe I have a semi-sick mouse?


Ps: As a footnote the only mouse issue is with double-clicking. Other
mouse functions seem to work okay

 

[Diane Ross]

Thanks..... I tried the log out/in and it did not seem to help. I even
rebuilt the Entourage database yesterday and that did not help. I am now
using the keyboard command to open messages. The Command-O works.

Maybe I have a semi-sick mouse?


Ps: As a footnote the only mouse issue is with double-clicking. Other
mouse functions seem to work okay

Have you tested in a new User? This would eliminate any corrupt preference
in you User's folder.

 

[aRKay]

Entourage 11.3.6 seems non-responsive (or sluggish) to mouse clicks
since updating to Mac OS X 10.5 Leopard? I do not recall having a mouse
issue with Tiger. One click will not open a mail message and it seems
like I have to do multiple clicks to on a message to get it to display
in Entourage. If I get carried way with the double-clicks, it selects
too many and opens a whole bunch of messages or annoying OSX popup boxes.

BTW, I am using the corded Apple Mighty Mouse that came with the 24-inch
iMac. I tried a Microsoft Wireless mouse it was about the same.

I wonder if anyone else has observed this mouse weirdness?

aRKay

Maybe good news.... I got a tip from another user that I may have caused
the problem by having the System Preference/Mouse/Double-Click setting
up against the right peg. I just backed off to about the 3/4 setting
and it seems to have helped.

Going to try it for a couple of days. The price of the fix is right and
I may have learned a new Mac trick

 

[Diane Ross]

Maybe good news.... I got a tip from another user that I may have caused
the problem by having the System Preference/Mouse/Double-Click setting
up against the right peg. I just backed off to about the 3/4 setting
and it seems to have helped.

Going to try it for a couple of days. The price of the fix is right and
I may have learned a new Mac trick

Please post back to let us know how this is working for you.

 

[aRKay]

The problem was SOLVED by simply moving the System Preferences/Keyboard
and Mouse double-click setting off full right. The following tip was
the clue to me to back off on the setting. Faster clicks are not
necessarily better. Somewhere between 1/2 and 3/4 seem to work great.

Do not run with the setting advanced to the max

 

[Diane Ross]

The problem was SOLVED by simply moving the System Preferences/Keyboard
and Mouse double-click setting off full right. The following tip was
the clue to me to back off on the setting. Faster clicks are not
necessarily better. Somewhere between 1/2 and 3/4 seem to work great.

Do not run with the setting advanced to the max

Added to the Leopard Problems with Entourage Page:

<http://www.entourage.mvps.org/faq_topic/leopard.html#leopard_bugs>

Thanks for the feedback.

 

[aRKay]

Please post back to let us know how this is working for you.

Diane,

Moving the double-click slider off the MAX setting SOLVED the problem.

 

[Diane Ross]

Moving the double-click slider off the MAX setting SOLVED the problem.

I've added this to the new "Using Entourage with Leopard" page for
Entourage. The page offers some tips on using Entourage with Leopard and
lists reported problems and questions using Entourage in Leopard.

<http://www.entourage.mvps.org/faq_topic/leopard.html>