Mouse not working in Word 2003

J

jpeplow2000

On one of the computers at work, the mouse stopped working in Word
2003. It works fine everywhere else. I searched and found this reply
from a few months ago (since it's more than 30 days old I couldn't post
directly from that topic, so I started a new one). The original thread
is copied below.

We also have LaserFiche, so this may apply to our situation (since I
couldn't find an answer anywhere else). However, we've been using
LaserFiche for a long time with no apparent problems. Is there a chance
something may have changed and the mouse/Word problem is connected with
our LaserFiche?

Jim

-----Original Thread-------

QUESTION:
I installed a software called laserfiche. While in word 2003 i cannot click
in the document to edit the doc. I can click around it on the menu and
tool bar but not in the doc.

REPLY:
It has to do with the sendtolaserfiche.dot file in templates under
application dat

go to start
then run
then type
%appdata%
go to microsoft
then templates
remove the sendtolaserfiche.dot file
Problem fixed.

I believe this may disable sending directly to laserfiche, however Word

works fine. I am contacting Laserfiche for a fix on this.

GoodLuck
20yrtechguy.

RESPONSE:
Thanks so much for this! It worked great! Of course, it did disable
sending to Laserfiche, like you said, but at least my user can do most
of her work now.

It appears that the issue started after the installation of Code 39
font.
Everything was working fine prior to that.

Thanks again for your help! Please post the fix if and when you get it
from Laserfiche!
 

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