Mouse pointer does not work in 2007

G

ggant

Since installing Office 2007, when opening an 2003 or 2007 document the mouse
pointer does not work. To select anything on the document you must use the
keyboard arrow key and then hold shift to select any thing on the document.

How do we fix this?
 
T

Terry Farrell

This is usually the symptom of a corrupt registry. From Start, Run
(Winkey+R) type in

regedit

and press enter. Navigate tot he Word DataKey and press delete. Word will
automatically create new DataKey when it is next started.

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data
 
G

ggant

I did this and it added a pointer line, but the mouse does not work. I can't
select anything on the document to highlight, delete or format.
 
T

Terry Farrell

What happens in Safe Mode: from Start, Run (Winkey+R), type in

winword /a

and press enter. Can you edit fully now?

Terry
 
G

ggant

Yes, after entering Winword/ a it's fully functional. How to get the without
having to do this.

Thanks!
 

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