move e-mail to Junk E-Mail folder

[Cary Shultz]

Good morning!

We have a client who asked what I think is a simple question yet I can not
find away to do this. User is using Outlook 2003 SP2. There is currently
no Exchange Server in this environment (that will change in a month).

There area couple parts to this question:

1) He can be looking at e-mails in his Inbox. He decides that he wants to
add an e-mail from me to his safe senders list. Okay. Not a problem.
However, let's say that he wants to add an e-mail from me and an e-mail from
my colleague. So, now the e-mail from me and from my colleague are
selected. He can not add both at the same time. Are we missing something?

2) Again, looking at e-mails in his Inbox. He receives five e-mails that
are obviously junk (you know the ones I mean...'take the blue pill'). If he
selects just one of the five he can move it to his Junk E-Mail folder (right
click, Move to Junk E-Mail). However, if he selects multiple e-mails this
option is no longer available.

He is just getting a bit annoyed having to repeat the same process multiple
times. Seems like a reasonable thing in this case. I must admit that I
have never seen this before (working or not working....). I have not tried
it anywhere else (sorry) so I can not tell you if this is how it is supposed
to be or if there is a problem somewhere.

Thanks,

 

[Cary Shultz]

Sorry, in the second example it should be "right click | Junk
E-Mail"......not "right click | Move to Junk E-Mail".

Essentially, if he selects one message he can right click it and the "Junk
E-Mail" entry is there (with all of the various options) yet if he first
selects multiple messages and right clicks the "Junk E-Mail" entry is no
longer there.

Thanks,

 

[Brian Tillman]

There area couple parts to this question:

1) He can be looking at e-mails in his Inbox. He decides that he
wants to add an e-mail from me to his safe senders list. Okay. Not
a problem. However, let's say that he wants to add an e-mail from me
and an e-mail from my colleague. So, now the e-mail from me and from
my colleague are selected. He can not add both at the same time. Are we
missing something?

Nope. But if you're both in his Contacts and he sel;ects the Junk E-mail
option to treat any address in Contacts as safe, then he doesn't need to add
either of you to the Safe Senders list explicitly. Otherwise, it's one
address (or domain) at a time.

2) Again, looking at e-mails in his Inbox. He receives five e-mails
that are obviously junk (you know the ones I mean...'take the blue
pill'). If he selects just one of the five he can move it to his
Junk E-Mail folder (right click, Move to Junk E-Mail). However, if
he selects multiple e-mails this option is no longer available.

Adding addresses to the Blocked Senders list is also one address at a time,
but frankly, the Blocked Senders list is nearly useless because those
"little blue pill" messages (and the other junk you get) are rarely sent
from the same address. Most of the time, each message comes from a unique
(and bogus) address, so adding that address to the Blocked Senders list
won't prevent the same message from reaching you the next time because it
will be from a different sender address.

He is just getting a bit annoyed having to repeat the same process
multiple times.

Perhaps he needs a better antispam tool. Many people like
http://spambayes.sourceforge.net/

 

[Cary Shultz]

Brian,

Thanks! I always appreciate reading your posts.

Anyway, kinda what I thought. One at a time.

As to the Anti-Spam.....they are currently using a hosting company that is
simply horrible. And horrible is simply not strong enough. Actually, they
are a joke! And I am really not a hostile person. Well, not until provoked
and then.....Let's just say that we have been provoked by them on a monthly
basis...

We are going to be putting in Exchange 2007 in the next month or so and I
fully expect that the majority of the spam will stop (read: end up in the
UCEArchive folder - or whatever it might be called in Exch07).

Thanks!