W
welikematt
I recently purchased a laptop, and I installed Office Enterprise 2007 on it
that I got from my job through some academic licensing. Anyway, the laptop
motherboard was a sort of half-DOA (I brought it into a repair shop and they
had a look at it, and I decided to get it replaced), and I will be sending it
back to Toshiba for a new one.
The specific problem was with the motherboard, and it would not turn on--but
only intermittently. It did not turn on the first time I tried to turn it
on. Now I cannot turn it on, no matter how hard I try (and by that, I mean
keep turning it on and off, which worked sometimes).
I will be shipping the computer out soon, and I need to know if I can just
install and activate on the new computer--probably being required ending up
in calling an Activation Support Center and to explain this.
Will they let me activate it on my new computer, if I explain that my
original one is dead and I don't have it anymore? I will not have the old
one by the time the new one arrives.
What worries me is I've heard stories of people who have gotten rid of their
old computer with Office (not necessarily 2007, and Win XP) still activated,
and not being able to install it on their new computer. Also, I have not
been able to find any documentation on moving from a dead PC. Perhaps this
issue could be addressed in some documentation on a page like this:
http://support.microsoft.com/kb/293151
--Note: I did think of taking the HDD out, which is still perfectly good,
and putting it in another completely unrelated laptop--just to try to boot it
and be able to uninstall Office. However the change in hardware I'm sure
will deactivate the copy of Office (and Vista), making my pursuit meaningless.
Can anyone explain if I need to do something like that note above, and what,
or they will just let me activate on my new PC, having to phone in.
Thanks for reading through all that.
-Vista Ultimate SP1
-Office Enterprise 2007 SP1
that I got from my job through some academic licensing. Anyway, the laptop
motherboard was a sort of half-DOA (I brought it into a repair shop and they
had a look at it, and I decided to get it replaced), and I will be sending it
back to Toshiba for a new one.
The specific problem was with the motherboard, and it would not turn on--but
only intermittently. It did not turn on the first time I tried to turn it
on. Now I cannot turn it on, no matter how hard I try (and by that, I mean
keep turning it on and off, which worked sometimes).
I will be shipping the computer out soon, and I need to know if I can just
install and activate on the new computer--probably being required ending up
in calling an Activation Support Center and to explain this.
Will they let me activate it on my new computer, if I explain that my
original one is dead and I don't have it anymore? I will not have the old
one by the time the new one arrives.
What worries me is I've heard stories of people who have gotten rid of their
old computer with Office (not necessarily 2007, and Win XP) still activated,
and not being able to install it on their new computer. Also, I have not
been able to find any documentation on moving from a dead PC. Perhaps this
issue could be addressed in some documentation on a page like this:
http://support.microsoft.com/kb/293151
--Note: I did think of taking the HDD out, which is still perfectly good,
and putting it in another completely unrelated laptop--just to try to boot it
and be able to uninstall Office. However the change in hardware I'm sure
will deactivate the copy of Office (and Vista), making my pursuit meaningless.
Can anyone explain if I need to do something like that note above, and what,
or they will just let me activate on my new PC, having to phone in.
Thanks for reading through all that.
-Vista Ultimate SP1
-Office Enterprise 2007 SP1