K
Karen_PA
My father deleted the contents of his inbox (1300 messages) after collapsing
all of the "by date" sorting and not realizing his messages were contained
under those headers. He called me asking how to move his items back to the
inbox and I had him do an Edit, Select All, Move To Folder and select Inbox.
Instead of moving the items, Outlook attached all 1300 messages to a single
e-mail and consequently removed them from his deleted items. I was able to
replicate this on my own computer and the same thing happened. We have
saved this e-mail in drafts so we don't lose the attached messages.
Oddly, his system is not allowing a drag and drop of the attached messages
from the e-mail to the inbox. The only method we have been able to figure
out is opening each attachment and saving a copy to the inbox. Obviously
with 1300 messages this is not ideal.
Does anyone have suggestions on why this happened and what we might do to
avoid a labor intensive process of copying each email individually back to
the inbox? Unfortunately, he does not have a back up we can restore to.
all of the "by date" sorting and not realizing his messages were contained
under those headers. He called me asking how to move his items back to the
inbox and I had him do an Edit, Select All, Move To Folder and select Inbox.
Instead of moving the items, Outlook attached all 1300 messages to a single
e-mail and consequently removed them from his deleted items. I was able to
replicate this on my own computer and the same thing happened. We have
saved this e-mail in drafts so we don't lose the attached messages.
Oddly, his system is not allowing a drag and drop of the attached messages
from the e-mail to the inbox. The only method we have been able to figure
out is opening each attachment and saving a copy to the inbox. Obviously
with 1300 messages this is not ideal.
Does anyone have suggestions on why this happened and what we might do to
avoid a labor intensive process of copying each email individually back to
the inbox? Unfortunately, he does not have a back up we can restore to.