Move to folder rule is copying to folder, not moving

D

d

I set up rules to move messages from a particular sender to a particular
folder. But outlook is just copying message to folder so I end up with a
bunch of duplicate messages. I checked the rules settings and it IS set to
MOVE and not COPY. Anyone know why this might be happening?

Thanks
 
J

Jocelyn Fiorello [MVP - Outlook]

Try adding "stop processing more rules" to each rule, so that once a rule
acts on a particular message, no rules after it will act on that same message.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
B

BdG

I note that (my installation of) Outlook can Move from only the Inbox, but it
can Copy from the Sent folder. Too bad, I would very much love to be able to
Move original and reply messages sent to particular addresses/individuals.
===
d said:
Thank You!!!! That works!!


"Jocelyn Fiorello [MVP - Outlook]"
Try adding "stop processing more rules" to each rule, so that once a rule
acts on a particular message, no rules after it will act on that same
message.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply
only to the newsgroup to preserve the message thread. ***
 
B

Brian Tillman [MVP - Outlook]

I note that (my installation of) Outlook can Move from only the Inbox, but it
can Copy from the Sent folder. Too bad, I would very much love to be able to
Move original and reply messages sent to particular addresses/individuals.

Disable the "Save sent items" option and the "Move a copy" rule when sending
an outgoing message will be a true move. If you want to save copies of
messages that don't match the rule, you can have a catch-all rule that moves a
copy to Sent Items.
 

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