moving e-mails to PST

[Edy Werder]

Dear all,

I have a weird behavior in Outlook 2002.

Searching in find feature e-mails from the inbox and moving them to a PST.
Gives the
error msg "can't move the items". This happen when I select one or more item
for
moving.

But moving items directly from the inbox to the PST wihout searching works
without any problems. I had the same behaviour with anothe Outlook client in
my company and the solution was to deinstall an Outlook add-in. This client
has no add-inn installed except ActiveSync 3.7

The mailbox connect to a Exchange 2000 Server.

Any hint is highly appreciated.

Best regards
Edy

 

[Roady [MVP]]

First run scanpst.exe on all your pst-files and the clear the Deleted Items
folder. See if it works now.

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
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-Create an Office XP CD slipstreamed with Service Pack 3

 

[Edy Werder]

Thanks for your reply,

I just found out it has nothing to do with a PST file. Even when I move an
inbox e-mail using find to sent items in the mailbox, it doesn't work. I
think, it has something to do with Outlook/Exchange 2000.

Will post it to a Exchange newsgroup and see if they can help me.

Regards
Edy