Moving forwarded messages using rules

[Dahzee]

Apologies if this question has been asked before but I am new to Outloo
and I am struggling a bit.

I have my own email address at my new company but they also want me t
receive email requests via their website form.

The emailed forms come in to an account called helpus@... and are the
forwarded on to all employees.

These emails are more important to our sales force than myself so
have tried to set up a separate folder to send all these email
addressed to helpus to.

I don't understand rules very well and it only seems to half work.

What do I need to tell Outlook so it sends all the messages that wer
originally sent to helpus without sending all my mail there as well?

Any help would be greatly appreciated.

Regards

Dahzee

I am using Outlook 200

 

[Brian Tillman [MVP-Outlook]]

The emailed forms come in to an account called helpus@... and are then
forwarded on to all employees.

Are the messages actually forwarded? That changes where the "helpus@" address
may appear, which is the differentiator I'd use in a rule. Do the messages
appear to come from the "helpus" account or do they appear to be addressed to
that account (or neither)?

 

[Dahzee]

The emailed forms come in to an account called helpus@... and ar then
forwarded on to all employees.

Are the messages actually forwarded? That changes where the "helpus@
address
may appear, which is the differentiator I'd use in a rule. Do th
messages
appear to come from the "helpus" account or do they appear to b
addressed to
that account (or neither)?

Brian,

All I can tell you is, In the To: section it is addressed t
helpus@...

My email which is david@... doesn't appear in the To: section

I don't actually have this as an account on my PC so I can only assum
that somewhere the helpus@.... account has me as one of the forwardin
addresses.

Not sure if this is any help.

Many Thanks

Dahze

 

[Brian Tillman [MVP-Outlook]]

All I can tell you is, In the To: section it is addressed to
helpus@...

My email which is david@... doesn't appear in the To: section

I don't actually have this as an account on my PC so I can only assume
that somewhere the helpus@.... account has me as one of the forwarding
addresses.

OK. Then I think the following rule should work.

Apply thie rule after the message arrives
with helpus in the recipient's address
move it to the HelpUs folder
and stop processing more rules

 

[Dahzee]

All I can tell you is, In the To: section it is addressed to
helpus@...

My email which is david@... doesn't appear in the To: section

I don't actually have this as an account on my PC so I can onl assume
that somewhere the helpus@.... account has me as one of th forwarding
addresses.

OK. Then I think the following rule should work.

Apply thie rule after the message arrives
with helpus in the recipient's address
move it to the HelpUs folder
and stop processing more rules

Brian,

Thanks very much I will give it a try and let you know.

Many Thanks

Dahze

 

[Girish Kumar]

All I can tell you is, In the To: section it is addressed to
helpus@...

My email which is david@... doesn't appear in the To: section

I don't actually have this as an account on my PC so I can only assume
that somewhere the helpus@.... account has me as one of the forwarding
addresses.

OK. Then I think the following rule should work.

Apply thie rule after the message arrives
with helpus in the recipient's address
move it to the HelpUs folder
and stop processing more rules

Brian,

Thanks very much I will give it a try and let you know.

Many Thanks

Dahzee


--
Dahzee
http://forums.slipstick.com

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