Moving public contacts e-mail to public journal with rule

[mbn]

We have Outlook 03 for Exchange Server and use Public Folders.
When we recieve an e-mail from a Public Contact we manually use the "move to
folder" after it has been read. We move it to the Public Journal.

That way everyone in our tiny office can see any e-mails that come from the
Public Contact not only by day but by Public Contact.

I thought I could write a rule to do this task for us but it is not working
to my satisfaction.

The rule does move the e-mail but you can only see it in the Public Journal
field if you change the view to Entry Type where is shows up at the very
bottom because the e-mail has been moved over without anything in the Entry
Type, Start or Contact Field.

In addition, when you go to that public contacts activity tab that e-mail is
nowhere to be found.

Am I doing something wrong or is this the best that Outlook can do.

 

[Milly Staples [MVP - Outlook]]

See http://www.slipstick.com/journal/pubjournal.htm

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mbn asked:

| We have Outlook 03 for Exchange Server and use Public Folders.
| When we recieve an e-mail from a Public Contact we manually use the
| "move to folder" after it has been read. We move it to the Public
| Journal.
|
| That way everyone in our tiny office can see any e-mails that come
| from the Public Contact not only by day but by Public Contact.
|
| I thought I could write a rule to do this task for us but it is not
| working to my satisfaction.
|
| The rule does move the e-mail but you can only see it in the Public
| Journal field if you change the view to Entry Type where is shows up
| at the very bottom because the e-mail has been moved over without
| anything in the Entry Type, Start or Contact Field.
|
| In addition, when you go to that public contacts activity tab that
| e-mail is nowhere to be found.
|
| Am I doing something wrong or is this the best that Outlook can do.

 

[mbn]

Your replay did not answer my question about "creating rules". Why are the
created rules I have set up displaying as I described. Is that normal or am
I doing something incorrectly.