Moving the mouse closes Outlook

[SteveG]

I have a WIN2K Pro PC running Office XP. Both Windows & Office have all the
latest patches applied. Things work very well except for 1 item. If I have
Outlook open, leave it open, walk away for a while and come back as soon as
I move the mouse it closes Outlook. No error messages and nothing in the
event log. If anyone has an idea on where to look next I'd appreciate
hearing it.

 

[John7]

I have a WIN2K Pro PC running Office XP. Both Windows & Office have all the
latest patches applied. Things work very well except for 1 item. If I have
Outlook open, leave it open, walk away for a while and come back as soon as
I move the mouse it closes Outlook. No error messages and nothing in the
event log. If anyone has an idea on where to look next I'd appreciate
hearing it.

Have seen this before with a wireless Logitech mouse.
It occasionally flew into the upper left corner, generated
a double click closing the application in full screen mode !#$%&*

Can't remember cause and fix tho.

Suggestions:
- Check batteries
- Check charger
- Check receiver
- Reinstall mouse driver

HTH,
John7

 

[Milly Staples [MVP - Outlook]]

Have you tried updating the video driver?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, SteveG asked:

| I have a WIN2K Pro PC running Office XP. Both Windows & Office have
| all the latest patches applied. Things work very well except for 1
| item. If I have Outlook open, leave it open, walk away for a while
| and come back as soon as I move the mouse it closes Outlook. No error
| messages and nothing in the event log. If anyone has an idea on where
| to look next I'd appreciate hearing it.