MS document image writer question

R

Robert McGraw

I am running Office Personal Enterprise Edition 2003 on a WinXP SP2 system.

I have a user who some how has somehow lost the "Microsoft Office Document
Image Writer" printer that is set up during Office 2003 installation.

I am trying to restore the printer but it seems that I need a .inf file for
the "Document Image Writer" and I have no ideas the name.

I have tried the add/remove feature from the setup on Office 2003 CD but it
does not add the printer.

Can someone give me the name of the .inf driver or if that is not what I
need to do tell the correct path to take.

Thanks

Robert
 
C

Carey Frisch [MVP]

1. Close all running applications. If you have any Office application running, the driver will not be installed properly.
2. Go to "Control Panel" and "Add or Remove Programs".
3. Click on "Microsoft Office 2003" and then click on "Change".
4. Check "Add or Remove Features" and click "Next".
5. On the bottom of the page check "Choose advanced customization of applications." and click "Next".
6. Under Microsoft Office click on the + sign in front of "Office Tools"
7. Locate the object "Microsoft Office Document Imaging", click the icon and select "Not Available".
8. Click on "Update". This will uninstall the MODI driver.
9. Repeat steps 1 to 6 to go back to the same location you were before.
10. Locate the object "Microsoft Office Document Imaging", click the icon and select "Run from My Computer".
11. Click on "Update".

Once this is complete, you can go to "Control Panel" and then to "Printers and Faxes",
if you see a printer with the name of "Microsoft Office Document Image Writer" then
the MODI (Microsoft Office Document Imaging) is properly installed.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| I am running Office Personal Enterprise Edition 2003 on a WinXP SP2 system.
|
| I have a user who some how has somehow lost the "Microsoft Office Document
| Image Writer" printer that is set up during Office 2003 installation.
|
| I am trying to restore the printer but it seems that I need a .inf file for
| the "Document Image Writer" and I have no ideas the name.
|
| I have tried the add/remove feature from the setup on Office 2003 CD but it
| does not add the printer.
|
| Can someone give me the name of the .inf driver or if that is not what I
| need to do tell the correct path to take.
|
| Thanks
|
| Robert
 

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