MS framework unexpected error message

[dschade]

I too have upgraded from a G4 to MacBook with the new version of MS
Office. All the date from the G4 was transfered at the Apple store to
the new MacBook and I keep getting "an unexpected error occured when
trying to loat the Microsoft framework library" I have removed and re-
installed the software, per inst from the Mac folks, but the message
cont. I can use all the programs but the dialog box keeps coming up
and I want it to go away. Anyone have any ideas, I have downloaded the
most recent updates but no change.

 

[John McGhie [MVP Word, Word Mac]]

The idiots at the AppleStore should have known that you cannot "Transfer"
Microsoft Office from one computer to another without re-running the Apple
OS X 10.4.9 (or 10.4.8) combo updater.

The updater can update only software that is on the computer when it
executes: if you subsequently add software that requires further updates,
you need to re-run the patch.

Run the patch and your error will go away

cheers

--

Please reply in the group. Please do NOT email me unless I ask you to.

http://jgmcghie.fastmail.com.au/

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

 

[dschade]

The idiots at the AppleStore should have known that you cannot "Transfer"
Microsoft Office from one computer to another without re-running the Apple
OS X 10.4.9 (or 10.4.8) combo updater.

The updater can update only software that is on the computer when it
executes: if you subsequently add software that requires further updates,
you need to re-run the patch.

Run the patch and your error will go away

cheers

--Thanks for your reply, I have taken out all the old stuff when I re-installed, then I updated. So I'm sorry to be a dummy but I don't know how to run the patch again. What would it be called? and where would I find it? Thanks for your help.

Please reply in the group. Please do NOT email me unless I ask you to.

http://jgmcghie.fastmail.com.au/

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

 

[CyberTaz]

Here ya go:

http://www.apple.com/support/downloads/macosx1049comboupdateintel.html

 

[dschade]

Here ya go:

http://www.apple.com/support/downloads/macosx1049comboupdateintel.html

Thanks for the info, I did download, install, restart, and still the
dialogue came up, I can click the 'OK' and continue on but I'd like it
to be gone. thanks for the help.
ds

 

[CyberTaz]

Did you run Disk Utility - Repair Disk Permissions after applying the OS X
update? Try that & see if the bugger goes away.

~User|Applications|Utilities|Disk Utility

Regards |:>)
Bob Jones
[MVP] Office:Mac

Here ya go:

http://www.apple.com/support/downloads/macosx1049comboupdateintel.html

--
Regards |:>)
Bob Jones
[MVP] Office:Mac

On Apr 16, 7:22 pm, "John McGhie [MVP Word, Word Mac]"
The idiots at the AppleStore should have known that you cannot "Transfer"
Microsoft Office from one computer to another without re-running the
Apple
OS X 10.4.9 (or 10.4.8) combo updater.

The updater can update only software that is on the computer when it
executes: if you subsequently add software that requires further updates,
you need to re-run the patch.

Run the patch and your error will go away

--Thanks for your reply, I have taken out all the old stuff when I
re-installed, then I updated. So I'm sorry to be a dummy but I don't know
how to run the patch again. What would it be called? and where would I
find it? Thanks for your help.

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

I too have upgraded from a G4 to MacBook with the new version of MS
Office. All the date from the G4 was transfered at the Apple store to
the new MacBook and I keep getting "an unexpected error occured when
trying to loat the Microsoft framework library" I have removed and re-
installed the software, per inst from the Mac folks, but the message
cont. I can use all the programs but the dialog box keeps coming up
and I want it to go away. Anyone have any ideas, I have downloaded the
most recent updates but no change.

Thanks for the info, I did download, install, restart, and still the
dialogue came up, I can click the 'OK' and continue on but I'd like it
to be gone. thanks for the help.
ds

 

[dschade]

Did you run Disk Utility - Repair Disk Permissions after applying the OS X
update? Try that & see if the bugger goes away.

~User|Applications|Utilities|Disk Utility

Regards |:>)
Bob Jones
[MVP] Office:Mac

Here ya go:
http://www.apple.com/support/downloads/macosx1049comboupdateintel.html
--
Regards |:>)
Bob Jones
[MVP] Office:Mac

On Apr 16, 7:22 pm, "John McGhie [MVP Word, Word Mac]"
The idiots at the AppleStore should have known that you cannot "Transfer"
Microsoft Office from one computer to another without re-running the
Apple
OS X 10.4.9 (or 10.4.8) combo updater.
The updater can update only software that is on the computer when it
executes: if you subsequently add software that requires further updates,
you need to re-run the patch.
Run the patch and your error will go away
cheers
--Thanks for your reply, I have taken out all the old stuff when I
re-installed, then I updated. So I'm sorry to be a dummy but I don't know
how to run the patch again. What would it be called? and where would I
find it? Thanks for your help.
Please reply in the group. Please do NOT email me unless I ask you to.
http://jgmcghie.fastmail.com.au/
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

I too have upgraded from a G4 to MacBook with the new version of MS
Office. All the date from the G4 was transfered at the Apple store to
the new MacBook and I keep getting "an unexpected error occured when
trying to loat the Microsoft framework library" I have removed and re-
installed the software, per inst from the Mac folks, but the message
cont. I can use all the programs but the dialog box keeps coming up
and I want it to go away. Anyone have any ideas, I have downloaded the
most recent updates but no change.

Thanks for the info, I did download, install, restart, and still the
dialogue came up, I can click the 'OK' and continue on but I'd like it
to be gone. thanks for the help.
ds

OK I tried that from the disk utility on the Mac and the bugger is
still there, even after restart. I have a Disk Warrior program (not
yet installed) should I run that?
Thanks, DS

 

[John McGhie [MVP Word, Word Mac]]

Do you use Microsoft Entourage?

If not, look in your Microsoft User Data folder for a folder named Entourage
Identities.

Drag it to your desktop. This error can be produced if the Entourage
Identity does not match the installed version of Entourage.

Worth a try...

Cheers

--

Please reply in the group. Please do NOT email me unless I ask you to.

http://jgmcghie.fastmail.com.au/

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

Did you run Disk Utility - Repair Disk Permissions after applying the OS
X
update? Try that & see if the bugger goes away.

~User|Applications|Utilities|Disk Utility

Regards |:>)
Bob Jones
[MVP] Office:Mac

On Apr 17, 10:46 am, "CyberTaz" <typegeneraltaz1ATcomcastdotnet>
wrote:
Here ya go:

news:[email protected]...

On Apr 16, 7:22 pm, "John McGhie [MVP Word, Word Mac]"
The idiots at the AppleStore should have known that you cannot
"Transfer"
Microsoft Office from one computer to another without re-running the
Apple
OS X 10.4.9 (or 10.4.8) combo updater.

The updater can update only software that is on the computer when it
executes: if you subsequently add software that requires further
updates,
you need to re-run the patch.

Run the patch and your error will go away

--Thanks for your reply, I have taken out all the old stuff when I
re-installed, then I updated. So I'm sorry to be a dummy but I don't
know
how to run the patch again. What would it be called? and where would
I
find it? Thanks for your help.

Please reply in the group. Please do NOT email me unless I ask you
to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

I too have upgraded from a G4 to MacBook with the new version of MS
Office. All the date from the G4 was transfered at the Apple store
to
the new MacBook and I keep getting "an unexpected error occured
when
trying to loat the Microsoft framework library" I have removed and
re-
installed the software, per inst from the Mac folks, but the
message
cont. I can use all the programs but the dialog box keeps coming up
and I want it to go away. Anyone have any ideas, I have downloaded
the
most recent updates but no change.

Thanks for the info, I did download, install, restart, and still the
dialogue came up, I can click the 'OK' and continue on but I'd like it
to be gone. thanks for the help.
ds

OK I tried that from the disk utility on the Mac and the bugger is
still there, even after restart. I have a Disk Warrior program (not
yet installed) should I run that?
Thanks, DS

 

[dschade]

Do you use Microsoft Entourage?

If not, look in your Microsoft User Data folder for a folder named Entourage
Identities.

Drag it to your desktop. This error can be produced if the Entourage
Identity does not match the installed version of Entourage.

Worth a try...

Cheers

--

Please reply in the group. Please do NOT email me unless I ask you to.

http://jgmcghie.fastmail.com.au/

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

Did you run Disk Utility - Repair Disk Permissions after applying the OS
X
update? Try that & see if the bugger goes away.
~User|Applications|Utilities|Disk Utility
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 4/17/07 6:00 PM, in article
(e-mail address removed),
On Apr 17, 10:46 am, "CyberTaz" <typegeneraltaz1ATcomcastdotnet>
wrote:
Here ya go:
http://www.apple.com/support/downloads/macosx1049comboupdateintel.html
--
Regards |:>)
Bob Jones
[MVP] Office:Mac

On Apr 16, 7:22 pm, "John McGhie [MVP Word, Word Mac]"
The idiots at the AppleStore should have known that you cannot
"Transfer"
Microsoft Office from one computer to another without re-running the
Apple
OS X 10.4.9 (or 10.4.8) combo updater.
The updater can update only software that is on the computer when it
executes: if you subsequently add software that requires further
updates,
you need to re-run the patch.
Run the patch and your error will go away
cheers
--Thanks for your reply, I have taken out all the old stuff when I
re-installed, then I updated. So I'm sorry to be a dummy but I don't
know
how to run the patch again. What would it be called? and where would
I
find it? Thanks for your help.
Please reply in the group. Please do NOT email me unless I ask you
to.
http://jgmcghie.fastmail.com.au/
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

I too have upgraded from a G4 to MacBook with the new version of MS
Office. All the date from the G4 was transfered at the Apple store
to
the new MacBook and I keep getting "an unexpected error occured
when
trying to loat the Microsoft framework library" I have removed and
re-
installed the software, per inst from the Mac folks, but the
message
cont. I can use all the programs but the dialog box keeps coming up
and I want it to go away. Anyone have any ideas, I have downloaded
the
most recent updates but no change.
Thanks for the info, I did download, install, restart, and still the
dialogue came up, I can click the 'OK' and continue on but I'd like it
to be gone. thanks for the help.
ds

OK I tried that from the disk utility on the Mac and the bugger is
still there, even after restart. I have a Disk Warrior program (not
yet installed) should I run that?
Thanks, DS

Very good tip! When I tried to open Entourage it would not open and
directed me to rebuild the data base, which it could not do "unknown
error (-5000) occured". I do not us Entourage so can I just remove it?
thanks so much.
DS

 

[dschade]

Do you use Microsoft Entourage?

If not, look in your Microsoft User Data folder for a folder named Entourage
Identities.

Drag it to your desktop. This error can be produced if the Entourage
Identity does not match the installed version of Entourage.

Worth a try...

Cheers

--

Please reply in the group. Please do NOT email me unless I ask you to.

http://jgmcghie.fastmail.com.au/

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

Did you run Disk Utility - Repair Disk Permissions after applying the OS
X
update? Try that & see if the bugger goes away.
~User|Applications|Utilities|Disk Utility
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 4/17/07 6:00 PM, in article
(e-mail address removed),
On Apr 17, 10:46 am, "CyberTaz" <typegeneraltaz1ATcomcastdotnet>
wrote:
Here ya go:
http://www.apple.com/support/downloads/macosx1049comboupdateintel.html
--
Regards |:>)
Bob Jones
[MVP] Office:Mac

On Apr 16, 7:22 pm, "John McGhie [MVP Word, Word Mac]"
The idiots at the AppleStore should have known that you cannot
"Transfer"
Microsoft Office from one computer to another without re-running the
Apple
OS X 10.4.9 (or 10.4.8) combo updater.
The updater can update only software that is on the computer when it
executes: if you subsequently add software that requires further
updates,
you need to re-run the patch.
Run the patch and your error will go away
cheers
--Thanks for your reply, I have taken out all the old stuff when I
re-installed, then I updated. So I'm sorry to be a dummy but I don't
know
how to run the patch again. What would it be called? and where would
I
find it? Thanks for your help.
Please reply in the group. Please do NOT email me unless I ask you
to.
http://jgmcghie.fastmail.com.au/
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

I too have upgraded from a G4 to MacBook with the new version of MS
Office. All the date from the G4 was transfered at the Apple store
to
the new MacBook and I keep getting "an unexpected error occured
when
trying to loat the Microsoft framework library" I have removed and
re-
installed the software, per inst from the Mac folks, but the
message
cont. I can use all the programs but the dialog box keeps coming up
and I want it to go away. Anyone have any ideas, I have downloaded
the
most recent updates but no change.
Thanks for the info, I did download, install, restart, and still the
dialogue came up, I can click the 'OK' and continue on but I'd like it
to be gone. thanks for the help.
ds

OK I tried that from the disk utility on the Mac and the bugger is
still there, even after restart. I have a Disk Warrior program (not
yet installed) should I run that?
Thanks, DS

OK I did just move it to the desktop and restarted and the same
dialogue is there when I open up Word, PP, Excel.