MS Office 2000 Photo Editor prints 20 pages when I just want one

[Ryan Cabanas]

We have some strange behavior with Photo Editor. When opening a .jpg
file in Photo Editor and pressing the 'print' icon on the toolbar,
Photo Editor will print 20 copies of the image. I checked the
settings and it's set to print only one copy, so I don't know what's
happening. The user is printing to his HP LJ 1100. If you click on
'File > Print' and then print from there, it will print only one copy.

I tried this same thing on my computer and printed to my HP DeskJet
895Cxi and Photo Editor tried printing 3 copies, but I stopped it
before it finished. Because it does this on both our computers, but
with a different number of pages, does it look like a driver issue?

Thanks for the help.

Ryan Cabanas

 

[JG]

We had a similar problem printing a doc on one of our printers. It was a
driver issue and we had to d/l a new driver before to fix it.

 

[Ryan Cabanas]

Thanks for the reply.

What printer were you using? It must be a very widespread problem
because it happened on an HP LJ 1100 and an HP DeskJet 895Cxi.

Thanks.

Ryan Cabanas

 

[Guest]

I had a similar issue. If I printed from the menu "File
Print" it gave me what I asked for. If I printed from
the toolbar button, it gave me 4 copies. To fix it I
changed the registry setting that controlled how many
copies print by default.

HKCU/Software/Microsoft/Photo Editor/3.0/Print
Copies = 1

-Randy-

 

[Ryan Cabanas]

Randy,

Thanks for the reply. Sorry I didn't see it sooner. I will
definitely give that a try. And you've had no problems with doing
that right? I'm just always skeptical about making registry changes.
Thanks. )

Ryan Cabanas

 

[Ryan Cabanas]

Randy,

I just checked my registry according to the path you provided and I
don't have a "Print Copies = " value under that "3.0" key. Did you
add it, or was it already there? Thanks.

Ryan Cabanas