K
Krissy
There is something wrong with my WORD program and also my
OUTLOOK program.
In WORD I get errors as, help is not installed, do you
want to install it now; or the font,bullets, and set up of
the document has changed or trying to open a document I
get something like - file in wrong format, do you want to
install it now.
I have always been using WORD and these documents were
done in WORD.
My main concern right now is with WORD, as all my files
are in WORD.(I can always use Outlook Express for email)
I thought I would try and repair the installation.
However, after I start the repair or install process,
after quite a while waiting for it start and holding
in "Preparing to install" I get the following message:
Microsoft Office 2000 Professional
Installer terminated prematurely
OK
Then after clicking OK:
Windows Installer
The I/O operation has been aborted because of either a
thread exit or an application request.
OK
In OUTLOOK I cannot open the email or forward it or action
any of it.I can only view the new email in the preview
pane and delete it.
This is the error message I get with Outlook:
OUTLOOK caused an invalid page fault in
module OUTLLIB.DLL at 017f:3a4724e5.
Registers:
EAX=02790014 CS=017f EIP=3a4724e5 EFLGS=00010212
EBX=016c0fd4 SS=0187 ESP=0056f034 EBP=0056f03c
ECX=0015bcae DS=0187 ESI=ffffffff FS=1a7f
EDX=0056f2b8 ES=0187 EDI=02790014 GS=0000
Bytes at CS:EIP:
f3 a5 8b ca 83 e1 03 f3 a4 5f 5e 5d c2 0c 00 55
Stack dump:
016c0fe4 0056f278 0056f0f8 3a444a1f ffffffff 0056f2b8
016c0fd4 00000000 016c0fd4 00000000 00000000 019bfa4c
450a62dd 89a34bc4 00000008 0000ffff
I am using Windows98SE
Please help resolve this problem.
Krissy
OUTLOOK program.
In WORD I get errors as, help is not installed, do you
want to install it now; or the font,bullets, and set up of
the document has changed or trying to open a document I
get something like - file in wrong format, do you want to
install it now.
I have always been using WORD and these documents were
done in WORD.
My main concern right now is with WORD, as all my files
are in WORD.(I can always use Outlook Express for email)
I thought I would try and repair the installation.
However, after I start the repair or install process,
after quite a while waiting for it start and holding
in "Preparing to install" I get the following message:
Microsoft Office 2000 Professional
Installer terminated prematurely
OK
Then after clicking OK:
Windows Installer
The I/O operation has been aborted because of either a
thread exit or an application request.
OK
In OUTLOOK I cannot open the email or forward it or action
any of it.I can only view the new email in the preview
pane and delete it.
This is the error message I get with Outlook:
OUTLOOK caused an invalid page fault in
module OUTLLIB.DLL at 017f:3a4724e5.
Registers:
EAX=02790014 CS=017f EIP=3a4724e5 EFLGS=00010212
EBX=016c0fd4 SS=0187 ESP=0056f034 EBP=0056f03c
ECX=0015bcae DS=0187 ESI=ffffffff FS=1a7f
EDX=0056f2b8 ES=0187 EDI=02790014 GS=0000
Bytes at CS:EIP:
f3 a5 8b ca 83 e1 03 f3 a4 5f 5e 5d c2 0c 00 55
Stack dump:
016c0fe4 0056f278 0056f0f8 3a444a1f ffffffff 0056f2b8
016c0fd4 00000000 016c0fd4 00000000 00000000 019bfa4c
450a62dd 89a34bc4 00000008 0000ffff
I am using Windows98SE
Please help resolve this problem.
Krissy