MS Office 2003 does not offer features promised in its advertisem.

[Thorenn]

Last month, I upgraded from Office 2000 to Office 2003, only because I read a
Microsoft Office advertisement in many magazines, which claimed that unlike
Office 2000, the Office 2003 version would give me access to certain
features, and I quote the ad "the latest version of of Microsoft Office
includes Information Rights Management technologies. Now you can put limits
on the printing, copying, or forwarding of sensitive e-mail and documents".
After this advertisement persuaded me to buy Office 2003, I have now been
told by Microsoft support staff that the Microsfort Office Basic Edition
2003, does not offer this feature. This was not mentioned in the magazine
advertisement and I would therefore regard this advertisement as containing
claims that are false and misleading and would be grounds for a lawsuit. I
demand to know why Microsoft chose to mislead consumers like me in this
regard and I demand that Microsoft offers a patch that Microsoft Office 2003
customers like me can download so that we can get the features that Microsoft
claims that Office 2003 has.

 

[Luther]

Good luck with your suit.

Some versions of Office have BCM, some don't.
Some versions of Office have Access, some don't.
Some versions of Office have Content Rights Management, some don't.

Caveat emptor!

 

[Nick (GigaTrust)]

Thorenn,

Rights Management is a client/server technology. Having purchased Office
2003, you have the client component. Now you need the services piece of the
puzzle.

Check out the site, www.gigatrust.com. GigaTrust is a Microsoft partner that
has developed and deployed a managed/hosted service supporting Rights
Management certification and licensing.

- Nick