MS Office 2003 wants a product key after installed for 3 years???

[akmbird]

I have MS Office for Students and Teachers 2003. The first computer it was
installed on was stolen however I re-installed it to my newer one and it has
been fine for the past 3 years when I installed it to the newer PC.

In Jan 2010. Word and Powerpoint won't open, the windows installer comes
up and then it asks for my Product Key, which I have but it won't recognize.
However Excel still opens and runs fine. Why would only some components of
this package function?? And why is it asking for my product key now?

I thought this software was a one-shot deal, meaning you buy it and it
doesn't expire? Correct me if I am wrong there. Any thoughts!?

Thanks!

 

[Earle Horton]

It's supposed to be a one-shot deal like you say, and even if the person who
stole your computer is still using Office on it, then that would only
account for one of your three installs. Virus? Corrupt file? Have you
tried running Setup in repair mode?

Earle

 

[LVTravel]

I have MS Office for Students and Teachers 2003. The first computer it
was
installed on was stolen however I re-installed it to my newer one and it
has
been fine for the past 3 years when I installed it to the newer PC.

In Jan 2010. Word and Powerpoint won't open, the windows installer comes
up and then it asks for my Product Key, which I have but it won't
recognize.
However Excel still opens and runs fine. Why would only some components of
this package function?? And why is it asking for my product key now?

I thought this software was a one-shot deal, meaning you buy it and it
doesn't expire? Correct me if I am wrong there. Any thoughts!?

Thanks!

It doesn't expire. A number of things could have happened even up to the
person that stole your other computer has obtained the license key using
readily available software from the stolen computer and recently installed
it on to more than 3 computers. Now when your computer goes to genuine
license check it fails as the license has been activated recently on more
than 3 computers. Not likely but possible....

What happens when you attempt to reactivate, exact wording please of the
error message.