MS Office 2007 with Windows 7

[Ken Copeland]

we have a new Dell laptop running Windows 7 and Office 2007. All of th
apps in Office work fine except Outlook. I attempted to open Outloo
for the first time and received the following message "The connection t
MS Exchange is unavailable. Outlook must be online or connected t
complete this action."
I've seen several such instances on line in various forums but I've ye
to see someone post a fix

 

[Milly Staples [MVP - Outlook]]

Sigh - are you using an Exchange server? If not, then why did you choose
that mail account type?

Control Panel->Mail Icon->Accounts->Change->remove Exchange. Okay out and
install your ISP account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Ken Copeland asked:

| we have a new Dell laptop running Windows 7 and Office 2007. All of
| the apps in Office work fine except Outlook. I attempted to open
| Outlook for the first time and received the following message "The
| connection to MS Exchange is unavailable. Outlook must be online or
| connected to complete this action."
| I've seen several such instances on line in various forums but I've
| yet to see someone post a fix.

 

[Susan Ramlet]

I've seen one suggestion to re-install Office 2007. What have you tried?

If that doesn't work, try posting to one of the Outlook forums, as this
group is focused on patching and update issues.