MS Office 97/Windows XP problem

[Karen]

Please send a response back to: (e-mail address removed)

Two years ago, I purchased a new laptop with Windows XP
Home. I installed Windows 97 Professional at that time
and it worked great. This past week, I had to reinstall
Windows XP (because of nasty viruses), and now Office 97
will not successfully install - using the same exact
installation disks. The installation itself goes fine -
the system actually tells me the installation was
successful, but when I try to open Word, I get the
error: "This application must be installed to run.
Please run Setup form the location where you originally
installed the application." MS Binder, Powerpoint,
Shortcut Bar and Bookshelf all work, but Access, Outlook
and Word give me the same error message.

I have tried installing and uninstalling (including using
the Removal Wizard) several times, with the same result.
There is only one user account on my system - and it is
identified as the computer administrator, so I don't
think there is a user conflict. I read about an error in
Windows Installer, and downloaded the "Msiregmv.exe", but
I still have the problem.

I am a writer and I really need to use Word. Any help
would be greatly appreciated!

Thanks,

Karen

 

[ron]

Please send a response back to: (e-mail address removed)

Two years ago, I purchased a new laptop with Windows XP
Home. I installed Windows 97 Professional at that time
and it worked great. This past week, I had to reinstall
Windows XP (because of nasty viruses), and now Office 97
will not successfully install - using the same exact
installation disks. The installation itself goes fine -
the system actually tells me the installation was
successful, but when I try to open Word, I get the
error: "This application must be installed to run.
Please run Setup form the location where you originally
installed the application." MS Binder, Powerpoint,
Shortcut Bar and Bookshelf all work, but Access, Outlook
and Word give me the same error message.

I have tried installing and uninstalling (including using
the Removal Wizard) several times, with the same result.
There is only one user account on my system - and it is
identified as the computer administrator, so I don't
think there is a user conflict. I read about an error in
Windows Installer, and downloaded the "Msiregmv.exe", but
I still have the problem.

I am a writer and I really need to use Word. Any help
would be greatly appreciated!

Thanks,

Karen

http://support.microsoft.com/default.aspx?scid=kb;en-us;290139&Product=offxp
any good?

 

[Karen]

Hi Ron,

Thanks for replying.

The "Cause" in the website you sent me to says:

"This error message occurs because the Office program was
not installed by running Setup."

I installed the program by inserting the installating CD
in the D: drive and allowing the computer to recognize it
and begin installation. The installation is always
successful, and the program actually tells me the setup
was successful as well, but I continue to get the error
message. I have also gone to the "program files/microsoft
office" foler and found the "setup" icon and clicked on
it. It basically repeats the installation steps. That
too fails when I click on the "Word" icon under
Start>Programs. Aarrgghh!! This is frustrating. Any
more ideas will be greatly appreciated!

Thanks again for reponding.... Karen
**********************************************

 

[Dennis]

You can respond to (e-mail address removed), I'm having the same problem as you with Outlook. Word & Excel work fine however; Outlook won't even open. It says getting tool bar, then an error occurs. Did you solve your problem?

 

[Vicki]

I am having the same problem and my husband has his book on Word 97. . . now with our new Office XP, we cannot open the book. Our original edition installed was Word Professional edition as well. Did you solve your problem


----- Karen wrote: ----

Please send a response back to: (e-mail address removed)

Two years ago, I purchased a new laptop with Windows XP
Home. I installed Windows 97 Professional at that time
and it worked great. This past week, I had to reinstall
Windows XP (because of nasty viruses), and now Office 97
will not successfully install - using the same exact
installation disks. The installation itself goes fine -
the system actually tells me the installation was
successful, but when I try to open Word, I get the
error: "This application must be installed to run.
Please run Setup form the location where you originally
installed the application." MS Binder, Powerpoint,
Shortcut Bar and Bookshelf all work, but Access, Outlook
and Word give me the same error message

I have tried installing and uninstalling (including using
the Removal Wizard) several times, with the same result.
There is only one user account on my system - and it is
identified as the computer administrator, so I don't
think there is a user conflict. I read about an error in
Windows Installer, and downloaded the "Msiregmv.exe", but
I still have the problem

I am a writer and I really need to use Word. Any help
would be greatly appreciated

Thanks

Kare

 

[Vicki]

I am having the same problem and my husband has his book on Word 97. . . now with our new Office XP, we cannot open the book. Our original edition installed was Word Professional edition as well. Did you solve your problem


----- Karen wrote: ----

Please send a response back to: (e-mail address removed)

Two years ago, I purchased a new laptop with Windows XP
Home. I installed Windows 97 Professional at that time
and it worked great. This past week, I had to reinstall
Windows XP (because of nasty viruses), and now Office 97
will not successfully install - using the same exact
installation disks. The installation itself goes fine -
the system actually tells me the installation was
successful, but when I try to open Word, I get the
error: "This application must be installed to run.
Please run Setup form the location where you originally
installed the application." MS Binder, Powerpoint,
Shortcut Bar and Bookshelf all work, but Access, Outlook
and Word give me the same error message

I have tried installing and uninstalling (including using
the Removal Wizard) several times, with the same result.
There is only one user account on my system - and it is
identified as the computer administrator, so I don't
think there is a user conflict. I read about an error in
Windows Installer, and downloaded the "Msiregmv.exe", but
I still have the problem

I am a writer and I really need to use Word. Any help
would be greatly appreciated

Thanks

Kare

 

[Vicki]

I am having the same problem and my husband has his book on Word 97. . . now with our new Office XP, we cannot open the book. Our original edition installed was Word Professional edition as well. Did you solve your problem


----- Karen wrote: ----

Please send a response back to: (e-mail address removed)

Two years ago, I purchased a new laptop with Windows XP
Home. I installed Windows 97 Professional at that time
and it worked great. This past week, I had to reinstall
Windows XP (because of nasty viruses), and now Office 97
will not successfully install - using the same exact
installation disks. The installation itself goes fine -
the system actually tells me the installation was
successful, but when I try to open Word, I get the
error: "This application must be installed to run.
Please run Setup form the location where you originally
installed the application." MS Binder, Powerpoint,
Shortcut Bar and Bookshelf all work, but Access, Outlook
and Word give me the same error message

I have tried installing and uninstalling (including using
the Removal Wizard) several times, with the same result.
There is only one user account on my system - and it is
identified as the computer administrator, so I don't
think there is a user conflict. I read about an error in
Windows Installer, and downloaded the "Msiregmv.exe", but
I still have the problem

I am a writer and I really need to use Word. Any help
would be greatly appreciated

Thanks

Kare

 

[Vicki]

I am having the same problem and my husband has his book on Word 97. . . now with our new Office XP, we cannot open the book. Our original edition installed was Word Professional edition as well. Did you solve your problem


----- Karen wrote: ----

Please send a response back to: (e-mail address removed)

Two years ago, I purchased a new laptop with Windows XP
Home. I installed Windows 97 Professional at that time
and it worked great. This past week, I had to reinstall
Windows XP (because of nasty viruses), and now Office 97
will not successfully install - using the same exact
installation disks. The installation itself goes fine -
the system actually tells me the installation was
successful, but when I try to open Word, I get the
error: "This application must be installed to run.
Please run Setup form the location where you originally
installed the application." MS Binder, Powerpoint,
Shortcut Bar and Bookshelf all work, but Access, Outlook
and Word give me the same error message

I have tried installing and uninstalling (including using
the Removal Wizard) several times, with the same result.
There is only one user account on my system - and it is
identified as the computer administrator, so I don't
think there is a user conflict. I read about an error in
Windows Installer, and downloaded the "Msiregmv.exe", but
I still have the problem

I am a writer and I really need to use Word. Any help
would be greatly appreciated

Thanks

Kare

 

[Vicki]

I am having the same problem and my husband has his book on Word 97. . . now with our new Office XP, we cannot open the book. Our original edition installed was Word Professional edition as well. Did you solve your problem


----- Karen wrote: ----

Please send a response back to: (e-mail address removed)

Two years ago, I purchased a new laptop with Windows XP
Home. I installed Windows 97 Professional at that time
and it worked great. This past week, I had to reinstall
Windows XP (because of nasty viruses), and now Office 97
will not successfully install - using the same exact
installation disks. The installation itself goes fine -
the system actually tells me the installation was
successful, but when I try to open Word, I get the
error: "This application must be installed to run.
Please run Setup form the location where you originally
installed the application." MS Binder, Powerpoint,
Shortcut Bar and Bookshelf all work, but Access, Outlook
and Word give me the same error message

I have tried installing and uninstalling (including using
the Removal Wizard) several times, with the same result.
There is only one user account on my system - and it is
identified as the computer administrator, so I don't
think there is a user conflict. I read about an error in
Windows Installer, and downloaded the "Msiregmv.exe", but
I still have the problem

I am a writer and I really need to use Word. Any help
would be greatly appreciated

Thanks

Kare

 

[Vicki]

I am having the same problem and my husband has his book on Word 97. . . now with our new Office XP, we cannot open the book. Our original edition installed was Word Professional edition as well. Did you solve your problem


----- Karen wrote: ----

Please send a response back to: (e-mail address removed)

Two years ago, I purchased a new laptop with Windows XP
Home. I installed Windows 97 Professional at that time
and it worked great. This past week, I had to reinstall
Windows XP (because of nasty viruses), and now Office 97
will not successfully install - using the same exact
installation disks. The installation itself goes fine -
the system actually tells me the installation was
successful, but when I try to open Word, I get the
error: "This application must be installed to run.
Please run Setup form the location where you originally
installed the application." MS Binder, Powerpoint,
Shortcut Bar and Bookshelf all work, but Access, Outlook
and Word give me the same error message

I have tried installing and uninstalling (including using
the Removal Wizard) several times, with the same result.
There is only one user account on my system - and it is
identified as the computer administrator, so I don't
think there is a user conflict. I read about an error in
Windows Installer, and downloaded the "Msiregmv.exe", but
I still have the problem

I am a writer and I really need to use Word. Any help
would be greatly appreciated

Thanks

Kare