MS Office Document Image Writer quit working

[dreemsnake]

I'm sorry if this post shows up twice. I posted it this morning but I don't
see it so I'm posting it again in case it didn't go.

Microsoft Office Document Image Writer is my default printer. I use it to
print receipts from Internet purchases, make copies of medical documents,
copies of financial transactions, etc. I've never had trouble.

Today, I tried to print a record from Walgreens site and it didn't work. It
acted like it did - I hit 'print,' it popped up, hit 'print' again, gave it a
name and it acted like it went, just like always. When I went to open it, it
wasn't in my documents folder. I thought maybe I saved it into the wrong
folder so I tried it again, but it did show the correct folder. I printed it
again and it did not tell me that it already existed. Again, it didn't
print. I checked all of the settings and tried again. I don't know what is
going on. It's acting like everything is fine, but it's not actually
printing.

The only thing that was different was a printer icon that popped up in the
system tray. When I pointed to it, it said "0 documents pending." I don't
remember seeing this icon when I print with MODI writer.

I have used this for years, for everything. It has never mattered how large
the document is, it works great. Or it used to. Please help because I rely
heavily on this. Thanks.

 

[DL]

You would have a better experience if you used a newsreader, eg OE to post /
read your posts rather than the web interface.
Your earlier post has received a response