MS Office errors after SP2

[john slater]

I am running Win XP Pro with Office XP Pro. I have SP1
installed and running. I installed SP2, and now I have
cannot open any office document (Word and Excel). The
message I receive reads "unable to read file". I have
tried all the patches on the office update site. The only
solution that works is uninstalling Office then re-
installing it and only doing SP1. Any ideas?

 

[Sloan Crayton [MS]]

This is likely a conflict with a Norton Anti Virus product. Read
http://support.microsoft.com/default.aspx?scid=kb;en-us;329820 and
http://support.microsoft.com/default.aspx?scid=kb;en-us;328613 for the
details and solution to your problem.

Sloan Crayton [MSFT]